Application Engineer

The position

Would you like to help make products and processes more durable and reliable? 

We are currently looking for an application engineer for our Japanese team.  You will be responsible for helping customers with all aspects of durability engineering and the use of nCode software.  This extends to the application of digital signal processing, vibration analysis, and fatigue life prediction.  This includes providing engineering technical support during the pre- and post-sales process, presenting formal training courses on durability and vibration, and providing engineering consulting services. 

Primary responsibilities

You will help customers with all aspects of durability engineering and the use of nCode software. 

Your daily work includes:

 Customer-oriented activities:

- Investigate and understand customers’ durability analysis requirements.

- Demonstrate nCode durability engineering software to customers in pre-sales scenarios, highlighting solutions and benefits.

- Answer technical questions that customers have about durability and reliability.

- Provide technical responses to RFPs from existing and potential customers.

Support and service-oriented activities:

- Conduct training courses on durability engineering concepts and software.

- Provide consulting services for digital signal processing, vibration analysis, and fatigue life prediction.

- Provide post-sales technical support for nCode users via phone, email, and web.

Product-focused activities:

- Provide feedback to product management on future software functionality.

These responsibilities will initially focus on nCode durability analysis software products and will later expand into ReliaSoft reliability analysis products and related concepts.

Professional qualifications

- You must hold a Bachelor or Master’s degree in engineering (preferably mechanical, aerospace, civil, or industrial) or a related field, or equivalent industry experience.

- Further, you must have 1 year engineering experience.

- Experience with nCode or ReliaSoft software is beneficial, but not required.

Personal skills

What we’d like to see in you:

- A passion for finding and promoting solutions to customers’ challenges.

- Demonstrated problem-solving abilities and analytical skills.

- Excellent oral and written communication and presentation skills.

- Interest in working in a commercial environment with ability to travel a substantial portion of the time as dictated by business needs.

- Self-motivated, self-directed, and possess strong organizational skills.