Manager AI Engineering & Implementation

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Title: Manager, AI Engineering & Implementation

Location: Krakow, Poland , 4 days per week from the office / Unity Tower

About the role

As Manager, AI Engineering & Implementation, you will lead the delivery, adoption and operational success of GaldermaGPT and related enterprise AI solutions. You will translate business priorities into a pragmatic AI product and engineering roadmap, ensuring that AI capabilities deliver measurable business value while meeting enterprise requirements for security, scalability, reliability and compliance.

You will own the AI product lifecycle for GaldermaGPT and related AI capabilities, ensuring alignment between business needs, user adoption and technical delivery. Acting as the key liaison between business stakeholders, AI engineers, technology teams and external partners, you will ensure the successful implementation and continuous evolution of enterprise AI solutions.

Key Responsibilities

• Translate business priorities, user needs and strategic objectives into a clear, value-driven AI product and engineering roadmap.
• Lead the end-to-end design, implementation, release and continuous improvement of enterprise AI solutions, including GaldermaGPT and related integrations.
• Own the delivery and operational success of enterprise AI products throughout their lifecycle.
• Provide technical leadership and day-to-day guidance to AI engineers and implementation partners, setting priorities and ensuring high-quality delivery outcomes.
• Act as Galderma’s technical and delivery lead across external vendors, architecture, infrastructure, security, privacy and business stakeholders.
• Ensure solutions are secure, scalable, reliable and aligned with enterprise architecture, governance and compliance standards.
• Own production readiness and service stability, including incident management, root-cause analysis, issue resolution and continuous improvement.
• Challenge requests constructively, identify opportunities for reusable enterprise AI capabilities and avoid fragmented or duplicative solutions.
• Drive adoption of enterprise AI solutions by partnering closely with business stakeholders, supporting change enablement activities and ensuring successful user engagement and value realization.
• Define and monitor key performance indicators related to solution adoption, operational health, business value and user satisfaction.
• Communicate effectively with senior stakeholders, translating complex technical concepts into business-relevant outcomes, risks and opportunities.
  

Required Qualifications & Experience

• Bachelor's or Master's degree in Computer Science, Software Engineering, Artificial Intelligence, Data Science or a related discipline.
• Significant experience leading the delivery of enterprise technology, AI or digital products in complex organizational environments.
• Demonstrated experience delivering Generative AI, Large Language Model (LLM), conversational AI, AI agent or AI platform solutions within enterprise environments.
• Strong understanding of modern AI technologies, including Generative AI, machine learning and cloud-based AI platforms.
• Proven experience managing technical teams, external vendors and cross-functional stakeholders.
• Experience operating within regulated environments, balancing innovation with security, privacy and compliance requirements.
• Strong business acumen, with the ability to translate business goals into practical technical solutions and measurable outcomes.
• Demonstrated ability to influence without formal authority and drive alignment across diverse stakeholder groups.
• Excellent communication, stakeholder management and presentation skills.

Preferred Qualifications

• Experience with enterprise AI platforms, copilots, virtual assistants or knowledge management solutions.
• Experience leading AI initiatives from concept through production deployment and ongoing operations.
• Familiarity with enterprise architecture, cloud environments and modern software delivery practices.
• Experience working in global, matrixed and cross-functional organizations.

What we offer in return:

• You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.
• You will receive a competitive compensation package with bonus structure and extended benefit package.
• You will be able to work in a hybrid work culture.
• You will participate in feedback loops, during which a personalized career path will be established.
• You will be joining a growing company that believes in ownership from day one where everyone is empowered to grow and to take on accountability.

Next Steps:

• If your profile is a match, we will invite you for a first virtual conversation with the recruiter.
• The next step is a virtual conversation with the hiring manager and the wider team. 
• The final step is an in-person interview with the local HRBP

Our people make a difference

At Galderma, you’ll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.

#LI-Hybrid