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Good Shepherd Health Care System

Medical Assistant - Urology Clinic

Clinical Support & Patient AdministrationUpdated on Nov 10
Full-timeHermiston, OR, USA$22.88 - $38.31 /hrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required, and a copy must be provided upon hire.
  • Current Basic Life Support certification is required.
  • The ability to work with a culturally diverse population is required.
  • Knowledge of computers, phones, and other office equipment is required.
  • Knowledge of clinical equipment, including electrocardiogram equipment, vital sign monitoring devices, glucometers, scales, and laboratory testing equipment, is required.
  • The role requires sufficient auditory ability to detect patient alarms and verbal communication, effective communication, visual acuity to observe patient conditions and read documentation and monitors, tactile perception for patient assessments, and motor coordination for medical equipment and procedures.
  • The role requires the ability to stand and walk throughout the shift, perform occasional stooping, kneeling, crouching, or crawling, lift up to 50 pounds independently, and frequently push, pull, carry, or reposition objects or patients weighing up to 25 pounds. Occasional lifting or transferring of individuals over 100 pounds requires appropriate lifting techniques, mechanical aids, or team assistance.
  • The role requires following safety protocols and using personal protective equipment as required in an indoor healthcare environment with frequent exposure to infectious and contagious diseases, hazardous materials, and medical equipment.

Responsibilities

  • Room patients and collect vital signs, current medications, medical history, and chief complaint for provider review.
  • Prepare examination rooms with supplies and instruments, assist providers during examinations and procedures, and clean and sterilize equipment.
  • Administer immunizations, vaccines, and contraceptive injections under direct supervision and according to protocols and provider orders.
  • Provide patient education and instruction as directed by healthcare providers.
  • Perform electrocardiograms, spirometry, glucose monitoring, Clinical Laboratory Improvement Amendments-waived laboratory tests including urinalysis, and pulse oximetry as ordered.
  • Conduct focused nursing visits for blood pressure monitoring, suture or staple removal, injection appointments, weight checks, and other routine procedures as directed.
  • Document vital signs, medications, patient histories, immunizations, and clinical findings accurately in the electronic medical record system.
  • Process and enter prescription refill requests into electronic records and route them to appropriate providers for approval.
  • Respond to patient calls and messages about medical questions, appointment scheduling, and general inquiries.
  • Coordinate with healthcare providers, insurance companies, and pharmacies regarding patient care and insurance coverage issues.
  • Collaborate with the referral coordinator to identify authorization requirements and obtain prior approvals for medications and procedures as directed.
  • Participate in required education for DNV programs as applicable to the position.
  • Maintain adequate medical supply inventory in examination rooms and central supply areas.
  • Stock and reorder medications in coordination with the Practice Manager and vaccine coordinator, following provider specifications for supplies and vaccines.
  • Support reception duties, including appointment scheduling, chart preparation, and phone coverage as needed.
  • Maintain current procedure guidelines and protocols to assist other staff members.
  • Perform other related duties as assigned.
  • Work variable hours, including evenings, weekends, and holidays, as patient care needs and clinic operations require.
  • Provide support across various medical specialties within the practice as assigned.

Desired Qualifications

  • Current Certified Medical Assistant certification and/or completion of an accredited Medical Assistant program or coursework is preferred.
  • Bilingual ability and/or speaking English and Spanish is preferred.

About the Company

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