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HungryPanda

Asian cuisine and grocery delivery platform

Senior Marketing Specialist - Strategy & Operations, Mandarin Speaking

Business OperationsUpdated on Nov 11
Full-timeMelbourne VIC, AustraliaA$82k - A$90k /yrIn-person

About the Job

Requirements

  • A bachelor's degree or above is required.
  • At least 3 years of internet platform operations experience is required.
  • Experience in local services merchant operations, supply strategy, or merchant growth is required.
  • Strong analytical skills and strategic thinking are required, including a proven ability to use data insights to diagnose operational bottlenecks and deliver actionable solutions.
  • Project management, cross-functional communication, and resource integration skills are required, along with the ability to independently drive complex projects to completion.
  • A deep understanding of regional internet business models, goal-oriented execution, and target breakdown skills is required.

Responsibilities

  • Oversee merchant supply growth and portfolio health across multiple cities in Australia.
  • Formulate supply-side operational strategies, establish merchant growth frameworks, and improve merchant operational efficiency and platform value.
  • Use business analytics and market insights to identify growth opportunities, develop tailored operational strategies, break down target key performance indicators, and drive cross-functional project execution.
  • Collaborate with Product and Business teams to optimize merchant-facing product capabilities and operational resource allocation, enabling merchants to use self-service tools to improve performance.
  • Assist the Regional Manager with day-to-day operational management across cities and provide data analytics support for consumer-side performance.
  • Continuously optimize operational strategies to drive sustainable business growth.

Desired Qualifications

  • Overseas work or study experience is preferred.
  • Prior experience with platforms such as Meituan is a strong plus.
  • Basic knowledge of SQL is preferred.

About the Company

HungryPanda

Asian cuisine and grocery delivery platform

HungryPanda runs a niche delivery marketplace focused on overseas Asian communities, connecting customers with local Asian restaurants and grocers via a mobile app and website with Mandarin and Cantonese support. It offers PandaFresh for groceries, VouchersPanda for discounts, and a user subscription with benefits like free delivery, earning revenue from commissions, delivery fees, ads, and subscriptions. The platform differentiates itself by tailoring language and services to expatriates and students, expanding beyond Chinese to other Asian cuisines, and operating in over 80 cities across 10 countries. The goal is to provide authentic Asian dining and grocery access worldwide through a scalable, profitable delivery marketplace.

Company size
501-1,000
Company stage
Series D
Total funding
$275M
Headquarters
London, United Kingdom
Founded
2016

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