Operations Manager

Job Description:

About Us

At Econic Partners, we’re more than just an economic consulting firm — we’re problem-solvers, data enthusiasts, and curious thinkers dedicated to helping clients make sense of complex challenges. Our work focuses on competition economics and regulatory analysis.  We partner with law firms, corporations, and government agencies to deliver insights that truly make a difference.

Econic Partners launched in January 2025 and has since experienced tremendous growth, expanding to over 420 people across 19 locations worldwide. With over 90 colleagues across London, Brussels, Madrid, Paris, Copenhagen and Milan our European team combines the experience of seasoned economists with the agility and energy of a fast-growing firm. This unique combination allows us to deliver exceptional opportunities for our team and outstanding results for our clients.

We’re building a firm that values creativity, collaboration, and curiosity. At Econic, fresh ideas are encouraged, and everyone has the opportunity to contribute. We believe that the best solutions come from diverse perspectives, and we’re excited to welcome new team members who are eager to learn, grow, and shape the future with us.

About the Opportunity

We are seeking a highly organised and proactive Operations Manager to oversee the smooth day-to-day running of our growing London office of 45 people.

As the central point of coordination for office operations, facilities management, and administrative support, you will play a key role in creating a professional, welcoming, and efficient working environment for employees and visitors alike.

This is a varied role that combines office management, facilities coordination, health and safety responsibilities, reception duties, and administrative support. The job holder will report into the Operations Director and will be required to work from the office 5 days a week.

Key responsibilities will include:

Facilities and Office Management

• Manage the day-to-day operation of the office, ensuring a professional, safe, and well-maintained working environment.
• Coordinate relationships with suppliers, contractors and service providers, including cleaning, maintenance, office equipment, utilities, and building management.
• Order and manage office supplies, stationery, kitchen consumables, snacks, refreshments, and catering.
• Monitor office budgets and approve routine office expenditure in line with company policies.
• Oversee office maintenance issues and coordinate repairs and improvements.
• Manage post, office access, security passes, keys, and office equipment inventory.
• Assist with new joiner onboarding and office inductions.
• Support space planning, building works and office moves where required.

Meeting Rooms and Workplace Experience

• Ensure meeting rooms are maintained to a high standard and appropriately equipped.
• Coordinate room bookings and resolve scheduling conflicts.
• Arrange catering, refreshments, and room setup for internal and external meetings.
• Ensure audiovisual equipment and conferencing facilities are operational and supported when required.
• Continuously identify opportunities to improve the employee and visitor experience.

Health & Safety

• Act as the office Health & Safety Coordinator.
• Ensure compliance with workplace health, safety, and fire regulations.
• Coordinate risk assessments, workplace inspections, and safety audits.
• Manage first aid and fire warden programmes, ensuring appropriate coverage and training.
• Maintain health and safety records, policies, and mandatory compliance documentation.
• Liaise with building management and external providers on health and safety matters.

Reception and Visitor Management

• Act as the first point of contact for visitors, clients, and suppliers.
• Provide a professional and welcoming reception service.
• Manage visitor registration and office access procedures.
• Handle incoming calls, deliveries, and courier services.

Administrative Support

• Provide administrative support to senior colleagues as required.
• Manage diary scheduling, meeting coordination, and calendar management.
• Arrange domestic and international travel, including flights, accommodation, visas, and itineraries.
• Prepare and submit expense claims and support expense management processes.
• Support with time entry for billable colleagues.
• Assist with document preparation, presentations, and meeting materials.

Company Events and Meetings

• Support the planning and delivery of internal events, team meetings, training sessions, and company celebrations.
• Coordinate logistics for off-sites, conferences, and client events.

About You

Experience

• At least 1 to 2 years of experience gained in an Office Management position within a similar sized organisation. Experience in a corporate environment.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and business systems.
• Ability to work independently and take ownership of office operations.
• Educated to degree level or equivalent.
• Health & Safety qualification (or experience acting as a workplace Health & Safety representative).
• Fire Warden or First Aid qualifications strongly desirable.
  

Skills & Competencies

• Highly Organised: Able to manage multiple tasks, deadlines, and stakeholders simultaneously.
• Strong Communicator: Clear, professional written and verbal communication skills.
• Detail-Oriented: Ensures accuracy in documentation, data, and processes.
• Collaborative: Works effectively with internal and external stakeholders at all levels.
• Process-Driven: Identifies opportunities to improve workflows and enhance efficiency.
• Discreet & Professional: Maintains confidentiality and handles sensitive information appropriately
• Proactive and Resourceful: Takes initiative, anticipates needs, and independently resolves challenges while identifying practical solutions.