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Vinfen

Health and human services for disabilities

Residential Counselor - Mental Health Services

Residential & Direct SupportConfirmed live in the last 24 hours
Full-timeLowell, MA, USA$22.55 /hrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • A valid U.S. driver's license held for at least six months and a minimum age of 21 are required; applicants must pass CORI, driving-record, employment-reference, and multistate background checks.
  • The employee must become CPR- and First Aid-certified within two weeks of hire and MAP-certified within 150 days of hire.
  • The role requires skills to establish supportive, trusting relationships with people served, families, and neighbors; balance competing priorities; make independent judgments and decisions; and work professionally and confidentially.
  • The role requires knowledge of personal computer applications and equipment.
  • The role requires a valid driver's license at employment. Employees using a personal vehicle must maintain adequate insurance and a safe driving record, subject to annual checks, and pass a driver's screening background check.
  • The role requires the physical ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb, lift at least 25 pounds using proper lifting techniques or a two-person lift, operate office equipment, sit, reach, climb stairs, maneuver through narrow spaces or hallways, and assist people served with daily living tasks. Employees may need to remain stationary 50% of the time and must be able to speak, hear, and communicate with people served, staff, and external representatives. Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

  • Orient people served who are new to the residence.
  • Collaborate with Integrated Team members as needed to address the needs of people served and implement their treatment-plan interventions as directed by the Team LPHA Clinician.
  • Perform day-to-day assignments as directed by the Program Director.
  • Use recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent, and strengths-based approaches with people served.
  • Follow safety, maintenance, human-rights, and other operational policies and procedures, as well as physical-site licensing standards and regulations.
  • Store, administer, document, and dispose of medication consistent with MAP requirements, funding-source regulations, and company policy; ensure compliance with Vinfen MAP protocols and teach people served medication management.
  • Create opportunities for people served to participate in residence operations, including meal preparation and physical-site maintenance.
  • Encourage social interaction among residents and help create a collaborative environment where residents, family, friends, and others important in their lives are welcomed, respected, and valued; serve as a resource for neighbors.
  • Help people served prepare meals and act as their advocate.
  • Participate in trainings and attend supervision and staff meetings as requested.
  • Assist with orienting new staff and complete required documentation, including incident documentation as needed.
  • Contribute to program quality-improvement goals and objectives.
  • Help people served use crisis-intervention techniques when necessary and access on-call backup when needed.
  • Support evidence-based and best practices, including Motivational Interviewing, Harm Reduction, Housing First, Stages of Change, Wellness Recovery Action Plans, Seeking Safety, and Cognitive Behavioral interventions.
  • Perform physical-site maintenance according to the maintenance schedule and other related duties as assigned.

Desired Qualifications

  • An associate's degree in a human services discipline is preferred.
  • Prior experience working in a human services setting is strongly preferred; one to two years of job-specific human-services experience is preferred.
  • Bilingual/bicultural applicants and applicants with lived experience of psychiatric conditions are preferred.

About the Company

Vinfen

Health and human services for disabilities

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Cambridge, MA
Founded
1977

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