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All Accor

Global hotel management, franchising, loyalty program

Reception Supervisor

Hotel Guest ServicesPosted on Nov 9
Full-timeSt Andrews, UKNo salary listedIn-person

About the Job

Requirements

  • Experience in a guest-facing role within luxury hospitality.
  • A confident, people-focused leader with excellent communication skills.
  • Ability to solve problems under pressure.
  • Attention to detail and a genuine passion for service.

Responsibilities

  • Take ownership of daily pre-arrival checks to ensure every detail is correct.
  • Personally welcome VIPs, Accor Live Limitless members, and returning guests.
  • Step in for the Assistant Front Office Manager when needed, including pre-convention briefings and group arrivals.
  • Act as the primary guest contact throughout their stay and resolve issues professionally.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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