JOB DESCRIPTION

Field Service/Support Engineer -- Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Serves as company liaison with customer on administrative and technical matters for assigned projects. Interprets customers’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers. This job may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Education/Experience: Typically requires a Bachelor’s degree with 2-4 years of professional experience.

EQUAL OPPORTUNITY STATEMENT

It is the policy of Axcelis to provide equal opportunity in all areas of employment for all persons free from discrimination based on race, sex, religion, age, color, national origin, disability status, medical condition (including pregnancy), veteran status, sexual orientation, marital status, or any other characteristic protected by federal, state or local law. Axcelis will provide reasonable accommodation necessary to enable a disabled candidate or employee to perform the essential functions of the position, unless the accommodation would create an undue hardship for the Company.

U.S. BASE SALARY RANGE

₩53,948,154 - ₩80,922,231

This base salary range reflects the typical compensation for this role across U.S. locations.

Our salary ranges are determined by role and level; individual pay is determined based on

multiple factors, including job-related skills, experience, relevant education or training, work

location, and internal equity. The range provides the opportunity for growth and progression as

you develop within the role.

Base pay is one part of our U.S. total compensation package which includes eligibility in the

Axcelis Team Incentive bonus plan, and comprehensive benefits package (for regular

employees working 20+ hours a week).

About the company

Axcelis Technologies supplies ion implantation equipment and related services for semiconductor manufacturing. Its ion implantation systems modify wafer materials by inserting ions, with aftermarket support, spare parts, upgrades, maintenance, and training to keep production running. The company differentiates itself through a 40+ year track record, a focused portfolio on ion implantation, a global service network, and close collaboration with customers to tailor solutions. Its goal is to help leading chipmakers improve device performance and manufacturing efficiency through reliable equipment and ongoing technical support.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Beverly, Massachusetts

Founded

1978

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Simplify's Take

What believers are saying

Q2 2026 revenue hit $215.2 million; bookings rose 36.1% to $130.9 million.
Management raised 2026 guidance to mid-single-digit growth after memory, power, and mature-node recovery.
The $35 million Korea plant, announced September 8, 2026, supports 2028 capacity expansion.

What critics are saying

China generated 46% of Q2 revenue; any SAMR veto on Veeco would shock strategy.
Backlog fell 21.6% year over year to $451.6 million, exposing 2027 demand volatility.
Two customers supplied 17.8% each in first-half 2026, creating brutal concentration risk.

What makes Axcelis Technologies unique

Axcelis dominates ion implantation, a critical front-end step, with nearly 50 years experience.
Its installed base supports high-margin service revenue and upgrade cycles across mature-node, power, memory.
The Pyeongtaek facility deepens Asia manufacturing near Samsung and SK hynix, sharpening responsiveness.

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Benefits

Hybrid Work Options

Company News

TechNode Global

Oct 20th, 2026

Axcelis to begin construction of new manufacturing facility in Pyeongtaek, Korea.

Axcelis to begin construction of new manufacturing facility in Pyeongtaek, Korea. October 20, 2026 $35 Million Investment Will Expand Axcelis' Manufacturing Capacity and Enable the Company to Better Serve Customers BEVERLY, Mass., Oct. 20, 2026 /PRNewswire/ - Axcelis Technologies, Inc. (Nasdaq: ACLS), a leading supplier of enabling ion implantation solutions for the semiconductor industry, today announced that it will officially break ground on its new ion implantation equipment manufacturing facility in Pyeongtaek, Gyeonggi Province, Korea. This $35 million investment reflects Axcelis' continued commitment to strengthening its high-volume manufacturing infrastructure and expanding its capacity to serve customers around the world. The Pyeongtaek site will expand Axcelis' current manufacturing operations in Korea, the Axcelis Asia Operations Center. The new facility will encompass approximately 200,000 square feet of total gross floor area. The manufacturing center's design will provide a lean production environment that integrates learnings from the Company's nearly 50 years of semiconductor capital equipment experience. The Pyeongtaek facility will include warehousing, cleanrooms, and a training center to enable fast and flexible responses to customers' needs. Production at the new manufacturing facility is scheduled to commence in the second half of 2028. President and CEO Russell Low commented, "We are proud to celebrate this pivotal moment for Axcelis and the next chapter of our growth in Korea. As the global economy enters the AI era, leadership in advanced semiconductors will be a cornerstone of technological progress and economic growth. This new facility will expand our ability to serve customers while building on the ingenuity of our people, whose work helps enable breakthrough technologies and a more sustainable, prosperous future for all." Governor of Gyeonggi Province Choo Mi Ae stated, "I would like to extend my sincere congratulations on the groundbreaking of Axcelis Korea's Pyeongtaek facility. Axcelis' investment in advanced semiconductor process equipment represents a significant milestone in strengthening the position of Gyeonggi Province and Pyeongtaek City as global hubs for the semiconductor industry. In particular, we expect this project to contribute greatly not only to the creation of high-quality jobs and the revitalization of the local economy, but also to enhance the competitiveness of the world's leading semiconductor ecosystem. Gyeonggi Province will continue to foster a business-friendly environment and provide efficient administrative support to help Axcelis achieve sustainable growth and long-term success in Korea. Once again, congratulations on this groundbreaking ceremony. I wish Axcelis every success in its business expansion and continued prosperity in the years ahead." About Axcelis Axcelis (Nasdaq: ACLS), headquartered in Beverly, Mass., has been providing innovative, high-productivity solutions for the semiconductor industry for nearly 50 years. Axcelis is dedicated to developing enabling process applications through the design, manufacture and complete life cycle support of ion implantation systems, one of the most critical and enabling steps in the IC manufacturing process. Learn more about Axcelis at www.axcelis.com. Safe Harbor Statement: Statements made in this press release that are not of known historical fact are forward-looking statements and are subject to the safe harbor provisions created by the Private Securities Litigation Reform Act of 1995. These statements are based on management's current expectations and should be viewed with caution. They are subject to various risks and uncertainties that could cause actual results to differ materially from those in the forward-looking statements, including the risks and uncertainties that are described in the documents filed or furnished by us with the Securities and Exchange Commission ("SEC"), including specifically the risk factors described in our most recent Annual Report on Form 10-K and other subsequent filings with the SEC. The Company undertakes no obligation to update the information or statements made in this press release. Investor Relations Contact: David Ryzhik Senior Vice President and Interim CFO Telephone: (978) 787-2352 Email: [email protected] Press/Media Relations Contacts: Maureen Hart Senior Director, Corporate & Marketing Communications Telephone: (978) 787-4266 Email: [email protected]

Yahoo Finance

Sep 18th, 2026

Axcelis shares fall 22.4% despite recovery as margins lag and China accounts for 46% of revenue

Axcelis Technologies shares have dropped 22.4% over the past month despite improving second-quarter results and an upgraded 2026 outlook. The semiconductor equipment maker reported revenues of $215.2 million, up 10.6% year over year, with systems bookings climbing 36.1% to $130.9 million. However, profitability remains under pressure. Non-GAAP gross margin fell to 42.7% from 45.2% a year earlier, whilst operating margin narrowed to 14.7% from 17.7%. Higher service costs and product mix weighed on margins. Management now expects mid-single-digit revenue growth for full-year 2026, an improvement from its previous flat-growth forecast. Memory and power applications are driving recovery, representing 14% and 39% of second-quarter systems revenue respectively. Execution risks persist. Systems backlog fell 21.6% year over year to $451.6 million, whilst China generated 46% of quarterly revenues. Two customers each accounted for 17.8% of first-half revenues.

PR Newswire

Sep 8th, 2026

Axcelis to invest $35M in new Korean semiconductor equipment manufacturing facility

Axcelis Technologies will invest $35 million to build a new ion implantation equipment manufacturing facility in Pyeongtaek, South Korea. The 200,000-square-foot site will feature warehousing, cleanrooms, and a training centre designed to support growing global semiconductor demand. President and CEO Russell Low said the investment reflects Axcelis' commitment to strengthening its global manufacturing infrastructure. The facility will enhance the company's ability to serve customers worldwide, building on its established presence in Korea. Production at the new manufacturing centre is scheduled to begin in the second half of 2028. A groundbreaking ceremony is planned for 20 October 2026. Axcelis, headquartered in Beverly, Massachusetts, supplies ion implantation solutions for the semiconductor industry.

TechNode Global

Sep 8th, 2026

Axcelis to build new manufacturing facility in Pyeongtaek, Korea.

Axcelis to build new manufacturing facility in Pyeongtaek, Korea. September 8, 2026 BEVERLY, Mass., Sept. 8, 2026 /PRNewswire/ - Axcelis Technologies, Inc. (Nasdaq: ACLS), a leading supplier of enabling ion implantation solutions for the semiconductor industry, today announced plans to invest $35 million in its global manufacturing infrastructure through the construction of a new ion implantation equipment manufacturing facility in Pyeongtaek, Gyeonggi Province, Korea. Robert Mahoney, Axcelis' EVP of Global Operations, with Kim Jeong-kwan, Minister of Trade, Industry and Energy, at the recent U.S. Investment Filing Ceremony and Roundtable event held in Washington, D.C. President and CEO Russell Low commented, "This investment reflects Axcelis' continued commitment to strengthening our global high volume manufacturing infrastructure and expanding the capabilities needed to serve our customers around the world. Ion implanters are among the most important tools in front-end semiconductor manufacturing. Building on our established presence in Korea, the new Pyeongtaek facility will enhance our ability to support growing global demand for semiconductors." The Pyeongtaek site will encompass approximately 200,000 square feet of total gross floor area. The manufacturing center's design will provide a lean production environment that encompasses nearly 50 years of semiconductor capital equipment experience. The Pyeongtaek facility will integrate warehousing, Class 1,000 and Class 10,000 cleanrooms, and a training center, to enable fast and flexible responses to our customers' needs. As part of this global manufacturing expansion, Robert Mahoney, Executive Vice President, Global Operations, participated in an Investment Declaration Ceremony in Washington, D.C., with representatives from the Ministry of Trade, Industry and Resources (MOTIR) and the Korea Trade-Investment Promotion Agency (KOTRA) last week. A groundbreaking ceremony will follow on October 20, 2026. Production at the new manufacturing facility is scheduled to commence in the second half of 2028. About Axcelis Axcelis (Nasdaq: ACLS), headquartered in Beverly, Mass., has been providing innovative, high-productivity solutions for the semiconductor industry for nearly 50 years. Axcelis is dedicated to developing enabling process applications through the design, manufacture and complete life cycle support of ion implantation systems, one of the most critical and enabling steps in the IC manufacturing process. Learn more about Axcelis at www.axcelis.com. Safe Harbor Statement: Statements made in this press release that are not of known historical fact are forward-looking statements and are subject to the safe harbor provisions created by the Private Securities Litigation Reform Act of 1995. These statements are based on management's current expectations and should be viewed with caution. They are subject to various risks and uncertainties that could cause actual results to differ materially from those in the forward-looking statements, including the risks and uncertainties that are described in the documents filed or furnished by us with the Securities and Exchange Commission ("SEC"), including specifically the risk factors described in our most recent Annual Report on Form 10-K and other subsequent filings with the SEC. The Company undertakes no obligation to update the information or statements made in this press release. Investor Relations Contact: David Ryzhik Senior Vice President and Interim CFO Telephone: (978) 787-2352 Email: [email protected] Press/Media Relations Contacts: Maureen Hart Senior Director, Corporate & Marketing Communications Telephone: (978) 787-4266 Email: [email protected]

The Business Times

Sep 4th, 2026

South Korea says US companies to invest US$2 billion in chip, energy sectors.

South Korea says US companies to invest US$2 billion in chip, energy sectors. Published Fri, Sep 4, 2026 · 08:58 AM * (From left) South Korean Industry Minister Kim Jung Kwan with US Commerce Secretary Howard Lutnick at a G20 meeting in Chapel Hill, North Carolina, Sep 2, 2026. PHOTO: EPA [SEOUL] Four US companies have committed a combined US$2 billion of investment in South Korea across semiconductors, advanced materials and energy, Seoul's Industry Ministry said on Friday (Sep 4). The investments were announced during a ceremony attended by Industry Minister Kim Jung Kwan in Washington on Thursday, according to a ministry press release. US industrial gases supplier Air Products will expand semiconductor gas and rare gas facilities in Pyeongtaek, and chip equipment maker Axcelis will expand production of ion implantation systems in South Korea, the ministry said. Materials company Corning will invest in advanced glass and other materials used in displays and semiconductors, and renewable energy developer Pacifico Energy will advance a 3.2-gigawatt offshore wind project in the country's south-west expected to host a new chips cluster, according to the press release. REUTERS Share with us your feedback on BT's products and services

Axcelis Technologies

Field Service/Support Engineer

About the job