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Sony Interactive Entertainment

PlayStation hardware, network services, and games

Senior Technical Project Manager

IT Project ManagementConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • At least 8 years of technical project or program management experience leading complex software, platform, integration, or infrastructure initiatives.
  • Extensive experience serving as a hands-on Scrum Master for technical teams working in recurring sprints and facilitating all core Scrum ceremonies.
  • Deep knowledge of Agile and Scrum, including backlog readiness, story decomposition, estimation, capacity planning, sprint goals, impediment management, retrospectives, team coaching, and continuous improvement.
  • Proven ability to lead large, complex, multi-workstream programs covering scope, roadmaps, schedules, governance, risks, dependencies, decisions, testing, change readiness, and release delivery.
  • Advanced experience with planning tools such as Jira, including board and workflow design, sprint administration, queries, dashboards, roadmaps, and program-level reporting.
  • Demonstrated use of delivery data and sprint or program metrics to improve forecasting, influence priorities, communicate risk, and drive measurable improvement.
  • Strong technical literacy across the software development lifecycle, enterprise platforms, cloud services, and release practices sufficient to lead technical delivery and understand complex dependencies.
  • Executive-level stakeholder management, facilitation, and communication skills, including translating between technical teams, business leaders, and senior decision-makers.

Responsibilities

  • Serve as the hands-on Scrum Master for the People Technology Services Team, leading a consistent two-week sprint cadence and facilitating sprint planning, daily stand-ups, backlog refinement, sprint reviews or demonstrations, and retrospectives.
  • Own and continuously improve the team’s Agile operating rhythm, working agreements, backlog readiness standards, and sprint governance to strengthen focus, transparency, accountability, and predictable delivery.
  • Partner with Product Leads, Managers, and Technical Leads to align priorities, capacity, dependencies, and sequencing across project work, operational support, intake demand, and unplanned work before sprint commitments are made.
  • Facilitate clear sprint goals and realistic commitments; monitor progress, impediments, scope changes, carryover, and unplanned work, and lead timely resolution or escalation when outcomes are at risk.
  • Use retrospective insights and delivery data to identify systemic bottlenecks, ensure improvement actions have accountable owners, and measure whether changes improve flow, quality, and predictability.
  • Coach Product Leads, team members, and delivery partners on practical Agile and Scrum practices, reinforcing role clarity and shared accountability while adapting the framework to enterprise needs.
  • Lead large, complex technical programs and high-impact initiatives from discovery and business case through planning, execution, testing, deployment, stabilization, transition, and closure.
  • Establish program outcomes, scope, success measures, integrated roadmaps, milestones, governance, decision rights, delivery plans, and communication rhythms in partnership with sponsors and stakeholders.
  • Maintain integrated schedules, risk, assumption, issue, and dependency (RAID) logs, decision logs, dependency maps, resource plans, and action trackers; surface issues early and assign accountable owners.
  • Orchestrate delivery across Product, Integrations, Data, Security, Architecture, Human Resources, Payroll, vendors, and other teams to keep workstreams aligned to shared outcomes.
  • Partner with technical leads to evaluate estimates, sequencing, architecture and integration dependencies, technical risks, and delivery options; drive resolution while respecting technical ownership.
  • Translate strategic priorities and portfolio commitments into realistic program, release, and sprint plans aligned with capacity, business value, technical sequencing, and operational needs.
  • Advise leaders on scope, sequencing, capacity, and trade-offs; establish governance for changes and prevent unplanned demand from destabilizing committed delivery.
  • Identify and manage complex cross-program dependencies, resource constraints, sequencing conflicts, and decisions; present options, recommendations, and impact assessments.
  • Contribute to portfolio planning and governance by assessing initiative health, challenging assumptions, and recommending reprioritization or corrective action when needed.
  • Define and maintain Jira boards, integrated dashboards, and reporting standards that provide a reliable view of sprint execution, program health, milestones, dependencies, risks, decisions, and outcomes.
  • Use sprint and program metrics, including sprint goal achievement, committed versus completed work, carryover, throughput, cycle time, blocked work, milestone performance, and trend data, to improve forecasting and delivery decisions.
  • Translate complex technical progress, delivery risk, and cross-functional impacts into concise executive updates, decision materials, and data-backed recommendations for senior leaders and governance forums.
  • Identify systemic delivery trends and emerging risks across initiatives, leading practical improvements to planning, workflow, governance, and team predictability.

Desired Qualifications

  • Certification as a Certified ScrumMaster (CSM), Advanced Certified ScrumMaster (A-CSM), Professional Scrum Master (PSM), PMI Agile Certified Practitioner (PMI-ACP), Project Management Professional (PMP), or comparable certification.
  • Experience in People Technology or HR Technology, including Workday or comparable enterprise platforms.
  • Experience with Jira reporting extensions or visualization tools such as eazyBI, Power BI, Tableau, or comparable platforms.
  • Demonstrated success mentoring others, resolving conflict, and influencing outcomes without direct authority in global, matrixed environments.
  • Experience coordinating globally distributed teams, strategic vendors, or enterprise programs with significant organizational change and cross-functional complexity.

About the Company

Sony Interactive Entertainment

PlayStation hardware, network services, and games

PlayStation is a division that develops and operates PlayStation hardware, software, and online services for a global audience. Its products include consoles, games from PlayStation Studios, and the PlayStation Network, which enables digital purchases, online multiplayer, and cloud saves. A PlayStation console plays games from discs or downloads, connects to PSN for online features, and uses digital stores to access a library of games from first- and third-party partners. The goal is to provide borderless, high-quality entertainment and grow the PlayStation ecosystem by tightly integrating devices, services, and exclusive content.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
San Mateo, CA
Founded
1994

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