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Goodwill Mid-michigan

Nonprofit for job training and employment support

Retail Supervisor

Full-Time
$17/hr+ Monthly bonus potential
Entry
Lapeer, MI, USA
In Person
RetailRetail Store Management

About the job

Requirements
  • A high school diploma or GED is required.
  • One year of customer service experience is requested.
  • Ability to use a cash register and follow company policies and procedures.
  • Ability to work full time, be available for all shifts, and work extra shifts as necessary.
  • Ability to lift and carry 35 pounds, with or without assistance.
  • Ability to reach, bend, or stoop.
  • Ability to stand for six to eight hours per day.
  • A valid Michigan driver's license is required.
  • Ability to push, pull, and operate a pallet jack.
  • Telephone access is required.
  • Ability to solve problems quickly and efficiently.
  • Ability to provide pleasant, cheerful, and professional service.
Responsibilities
  • Supervise and train store staff.
  • Open and close the store according to policy and as directed.
  • Assist with procedures related to cash registers, returns, and cash handling.
  • Deliver good customer service.
  • Maintain a safe and secure work environment.
  • Handle customer concerns and complaints appropriately.
  • Stock and return merchandise according to company directives.
  • Ensure merchandise is displayed appropriately.
  • Maintain the overall appearance of the store, directing staff as needed.

About the company

Goodwill Industries of Mid-Michigan supports people with barriers to employment through job training and employment services across Mid-Michigan. Its programs cover vocational assessments, job placement and computer skills, with coaching to prepare participants for work and help them stay employed. Donated clothing, furniture and household goods are sorted and resold through its retail stores and outlet, and the proceeds fund training and other employment programs. The nonprofit belongs to the Goodwill Industries International network and serves communities throughout its regional service area. Founded in 1932, it is headquartered in Flint, Michigan.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Flint, MI

Founded

1932

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