Total Rewards Generalist
Jam City
Total Rewards Generalist
Jam City
Free-to-play mobile games publisher and developer
Collaborate with external providers and brokers to manage plan administration, lead the annual open enrollment process, and resolve complex employee inquiries
Process enrollment, status changes, and terminations, ensuring HRIS and carrier databases remain accurate and synchronized
Research usage, coverage, and competitive trends to analyze program efficacy and provide recommendations for enhancements
Lead the implementation of new benefits programs and modifications to existing plans
Partner with an external vendor to manage leaves of absence (LOA), overseeing eligibility, status tracking, and return-to-work coordination
Coordinate with HR Operations and Payroll to ensure accurate benefits enrollment, leave pay calculations, and time-off balances
Oversee benefits billing reconciliation to maintain operational excellence
Support job architecture, leveling, and the maintenance of salary structures to ensure global market competitiveness and internal equity
Assist with the annual compensation review process, including data collection, modeling, pay equity analysis, and bonus administration
Help communicate the company’s total rewards philosophy and contribute to internal compensation documentation
Conduct benchmarking and job evaluations to maintain competitive and equitable compensation packages
Ensure benefits compliance across all operating regions, maintaining expertise in ACA, COBRA, FMLA, ADA, HIPAA, ERISA, and relevant labor laws
Execute required regulatory filings (e.g., 5500, 1095-C) and perform non-discrimination testing.
Conduct regular audits of benefit programs to ensure regulatory adherence and data integrity
3-5 years of experience in benefits administration and compensation support or related functions within the US and Canada
Basic understanding of compensation principles, including job analysis and salary benchmarking
Previous experience in leave administration with strong knowledge of federal and state-specific leave laws
In-depth knowledge of employee benefits laws, regulations, and compliance requirement
Strong communication skills for effectively assisting employees with benefits and HR-related matters
Highly organized, able to manage multiple tasks in a fast-paced environment while maintaining accuracy
Strong problem-solving and analytical skills with the ability to see matters through to resolution
Experience with benefits modules in HR systems, preferably Workday
Advanced proficiency in Excel/Google Sheets and proficiency in other Microsoft/Google applications (Docs, Slides, etc.)
Ability to maintain confidentiality and handle sensitive information
A team player who can collaborate across departments to support company goals
Jam City creates free-to-play mobile games for a global audience, generating revenue through in-app purchases and ads. Its games are downloaded for free, with optional virtual items or upgrades buyers can purchase inside the apps, and ads shown to players as another revenue stream. The company’s products combine engaging storytelling with data-driven insights to tailor experiences and keep players coming back. With nine studios around the world, Jam City differentiates itself through its blend of creative storytelling and technology, plus a large, diverse talent network that helps produce high-grossing titles. The goal is to connect people worldwide through entertaining games while building a loyal, monetizing audience.
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