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Delivery Hero

Global online food delivery marketplace

Acquisition Systems Specialist - Partner Acquisition Operations

Sales OperationsPosted on Nov 10
Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listedIn-person

About the Job

Requirements

  • At least 5 years of experience in Strategy and Operations, Sales Operations, or Process Improvement.
  • Strong expertise in data analysis and SQL, with a proven record of generating actionable insights to drive business decisions.
  • Proven ability to implement sales tools and collaborate across product teams and stakeholders.
  • Experience delivering scalable solutions.
  • Familiarity with CRM platforms such as Salesforce and the Microsoft Office Suite is a plus.

Responsibilities

  • Lead the development and implementation of efficient partner acquisition tools, including vendor grading to prioritize high-potential businesses.
  • Analyze acquisition data, conduct deep-dives to identify potential issues, and proactively flag them to relevant stakeholders to ensure optimal performance and process integrity.
  • Enhance performance tracking and reporting to enable data-driven insights, optimize sales productivity, and identify deviations.
  • Collaborate with cross-functional teams to align acquisition tools with global standards and adapt them for market needs.
  • Identify process optimization opportunities and contribute to developing new features that streamline workflows and improve sales efficiency.

Desired Qualifications

  • Experience in international markets is preferred.
  • Familiarity with CRM platforms such as Salesforce and the Microsoft Office Suite is a plus.

About the Company

Delivery Hero

Global online food delivery marketplace

Delivery Hero SE runs a global online marketplace for food delivery and on-demand services. It connects customers with restaurants, local shops, and delivery-only Dmarts through mobile apps and websites, with orders placed and paid online and deliveries handled by its logistics network. The platform makes money mainly from commissions on each order, delivery fees, advertising, and quick-commerce services for groceries and household items. Its approach combines a wide geographic reach with multiple lines of business (restaurant delivery, groceries, and logistics), often growing by acquiring local competitors, to control both the marketplace and delivery operations and capture a large share of local on-demand commerce.

Company size
10,001+
Company stage
IPO
Headquarters
Berlin, Germany
Founded
2011

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