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Universal Technical Institute

Technical institute in Phoenix, AZ

Director Student Affairs

School Leadership & AdministrationConfirmed live in the last 24 hours
Full-timeGlendale, AZ, USA$80k - $87k /yr

About the Job

Requirements

  • A bachelor's degree in Business Administration, Education, Human Sciences, or a related field is required.
  • At least four years of experience in Student Affairs, Student Services, Graduate Employment/Career Services, or education management services such as Admissions, Financial Aid, or Academic Affairs.
  • Experience with student management platforms such as Campus Nexus is preferred.
  • Experience in training, professional development, and performance management.
  • Ability to facilitate regular, meaningful two-way communication.
  • Ability to identify trends and track key metrics to determine initiative effectiveness and support business goals, and to adjust strategies accordingly.
  • Capability to develop long-term plans for student affairs.
  • Ability to understand the implications of new information for current and future problem-solving and decision-making.
  • Ability to understand others' reactions and why they react as they do.
  • Ability to identify complex problems, review related information, develop and evaluate options, and implement solutions.
  • Ability to present ideas clearly and compellingly, verbally and in writing.
  • Listening and conflict resolution skills.
  • Openness to adopting new technologies, approaches, and methods for career services delivery, especially in response to changing workforce demands.
  • Ability to drive and be accountable for results in a fast-paced environment.

Responsibilities

  • Develop and implement comprehensive programs and services that support student engagement, retention, and success.
  • Use change-management strategies to deliver programs and services.
  • Establish and evaluate policies and procedures to enhance the student experience.
  • Provide guidance and oversight for the Student Affairs team and manage department budgets.
  • Direct business development to increase community resources, job leads, and externship sites.
  • Track and achieve daily and weekly run rates for placements, job-lead development, and re-entry activities.
  • Identify department goals and vision to guide individuals and teams.
  • Acquire and apply current information from student services, education, and healthcare industries to meet business objectives.
  • Align the organization with the local business community to support priorities and embrace change.
  • Coordinate resources and arrange organizational systems.
  • Oversee campus programs and activities related to student development, leadership, and diversity initiatives.
  • Support student organizations, clubs, and governance bodies by providing mentorship and resources.
  • Advocate for student needs, address issues, and provide resources for conflict resolution.
  • Create an environment that engages staff, supports quality student relationships and professional development, and develops purposeful relationships within the local healthcare community.
  • Monitor and maintain compliance with federal, state, and institutional regulations, including Title IX, the Americans with Disabilities Act, and the Family Educational Rights and Privacy Act.
  • Manage reporting processes for incidents related to student conduct, academic integrity, and campus safety.
  • Serve as a liaison between students and administration, promoting transparency and open communication.
  • Partner with academic departments and other campus units to provide comprehensive student support services.
  • Represent the institution in external and internal forums related to student affairs.
  • Establish and maintain a high-performance team of professional, motivated, and engaged staff through effective training, performance management, and career-development activities, leading them to achieve established business results and performance metrics.
  • Recognize and reward employee contributions and achievements.
  • Perform other duties as assigned.

Desired Qualifications

  • Experience with student management platforms such as Campus Nexus is preferred.

About the Company

Universal Technical Institute

Technical institute in Phoenix, AZ

Universal Technical Institute is a postsecondary technical institute headquartered in Phoenix, Arizona. Its campuses provide career education in transportation, skilled trades, energy, and related technical fields.

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