Hair Stylist
About the job
- Completion certificate from a recognized school of cosmetology.
- Graduation from a licensed cosmetology program and a valid license from the California State Board of Cosmetology.
- At least 3 years of experience cutting, styling, and coloring hair.
- A high school diploma.
- Compliance with all city and county licensing requirements.
- Ability to speak, comprehend, read, and write English.
- Strong customer service skills.
- Strong communication skills.
- Ability to implement and uphold service standards.
- Ability to interact with associates and resort guests.
- Ability to work effectively in stressful, high-pressure situations.
- Ability to stand or walk for long periods.
- Deliver guest service and professional hair care services in accordance with established spa protocols.
- Perform salon treatment services according to spa treatment protocols.
- Participate in salon treatment and service training programs.
- Assist guests with at-home care programs and products.
- Communicate with peers, management, and line and front-of-house employees.
- Attend daily communication and service meetings, weekly staff meetings, and monthly department meetings.
- Maintain sanitation and HACCP documentation in accordance with California and DH&R health codes.
- Listen effectively and seek to understand.
- Perform related duties as required.
- Work safely, observe safety procedures, and report accidents and injuries promptly.
- Maintain the cleanliness of the immediate work area and general property.
- Watch for and report actions, objects, or conditions that could risk accidents or injuries to guests or coworkers.
- Treat guests and coworkers courteously.
- A minimum of 5 years of relevant experience in a luxury customer service environment is preferred.
About the company
Terranea Resort runs an oceanfront retreat for vacationers, local visitors and private groups on Southern California's Palos Verdes Peninsula. Guests choose between hotel rooms and residential-style stays, including casitas and villas with kitchens and separate living areas for families or longer visits. Restaurants range from casual poolside meals to fine dining, while a spa, golf course and guided outdoor activities let guests build a stay around recreation as well as lodging. The resort earns money from overnight stays and separately booked dining and recreation services. Terranea opened in 2009 and is headquartered in Rancho Palos Verdes, California.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Rancho Palos Verdes, CA
Founded
2009
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Simplify's Take
What believers are saying
- Employees get development routes: Terranea invests in cross-training, professional memberships and management development programs.
- Wellness generates recurring income: Terranea sells annual spa memberships with enrollment fees and monthly dues.
- Large gatherings broaden demand: Terranea accommodates receptions for up to 1,500 guests across indoor and outdoor venues.
What critics are saying
- Guest-services leadership needs schedule flexibility: Terranea lists a 24-hour operation with weekend and holiday work.
- Managers face labor-cost scrutiny: Terranea's guest-services leadership role tracks weekly labor expenses and requires cost-control knowledge.
- Owners carry interest-rate exposure: Terranea's September 2026 refinancing uses a five-year floating-rate loan.
What makes Terranea Resort unique
- Open space shapes the property: Terranea leaves more than 75 acres of its site as natural landscape.
- Wildlife work becomes a guest experience: Terranea uses falconry for bird control and guided encounters.
- Site scarcity protects Terranea's position: Property broker JLL cites coastal development restrictions and a shortage of comparable sites.
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