Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Job Summary
We are looking for a detail-oriented, technically skilled Rack Lifecycle Tech to join our Rack Lifecycle Team within AWS Infrastructure Operations. In this individual contributor role, you will be a hands-on executor responsible for the physical installation, cabling, handoff, and decommissioning of racks across your assigned data center site. You are the person on the floor who turns capacity plans into operational reality.

As a Rack Lifecycle Tech, you will execute structured cabling, rack installation, and decommission activities with precision and to standard — following established SOPs, escalating deviations to your team lead, and ensuring every rack you touch is installed correctly, cabled to specification, fully documented, and handed off with zero blockers. This is an individual contributor role with no people management responsibilities.
Your work is foundational to AWS’s ability to deliver infrastructure capacity to customers reliably, safely, and at the lowest possible cost.

Key job responsibilities
🔷 Rack Installation & Cabling
- Execute rack installations including physical placement, power connections, grounding, and cable management per AWS standards and MOPs
- Perform structured cabling including fiber/copper terminations, patch panel connections, labeling, and dressing to specification
- Complete OTDR and power testing; validate results against acceptance thresholds; escalate failures to team lead promptly rather than self-resolving outside approved procedures
- Follow all EHS protocols, lockout/tagout (LOTO) procedures, and safe work practices during installation activities
🔷 Rack Lifecycle Operations
- Execute work orders and tasks assigned by the Rack Lifecycle Team Manager under direct manager direction, maintaining accurate status updates in workflow management tools (e.g., Boost, MARS)
- Perform quality checks on completed cabling work including port map verification, label accuracy, and as-built documentation updates in CMDB/DCIM
- Identify and escalate issues, blockers, or deviations from SOPs encountered during task execution to the team lead or manager promptly; do not self-resolve outside approved procedures
- Support deployment wave readiness by participating in pre-work site walks, material staging, and tool preparation
🔷 Material Handling & Supply Chain Support
- Receive, verify, and stage incoming rack, cable, optics, and hardware deliveries; validate against BOM and flag discrepancies
- Maintain accurate site inventory records for cables, optics, patch cords, and consumables used during deployments
- Support cycle count activities and assist in identifying inventory shortfalls that may impact deployment timelines
🔷 Handover & Documentation
- Complete all required as-built documentation, port maps, test result records, and workflow sign-offs before handoff to Data Center Operations
- Update CMDB/DCIM and IPAM records accurately following rack installation or decommission activities
- Ensure handoffs are clean and fully documented with zero open blockers, enabling smooth transition to the next lifecycle phase
🔷 Rack Decommissioning
- Execute physical decommission activities per assigned MOPs — including cable removal, power disconnects, asset de-tagging, and rack extraction
- Perform device wipe and media destruction in compliance with AWS Secure Media Destruction and EHS policies
- Sort, label, and stage recovered assets (optics, cables, PDUs, hardware) for RMA, redeployment, or secure disposal per AWS Reverse Logistics policy
- Update DCIM/CMDB, IPAM, and port maps post-decom to ensure accurate space, power, and circuit records
- Validate that reclaimed U-space, power, and cooling capacity is accurately recorded in the available pool
🔷 Quality, Safety & Compliance
- Adhere to all site-level SOPs, quality standards, and governance frameworks for cabling, installation, and decommission activities
- Complete all required safety training and certifications; participate in regular EHS audits and team safety briefings
- Contribute to continuous improvement by identifying recurring quality issues, suggesting process improvements, and sharing feedback with the Rack Lifecycle Team Manager
- Use Rack Lifecycle Team tooling (e.g., Boost, MARS, ALM/DCLM) accurately to record work, track assets, and maintain data integrity
🔷 Cross-Team Coordination
- Support coordination with DCO, DCEO, Network Engineering, and facilities teams during active deployment or decom activities under manager guidance to ensure smooth execution
- Participate in daily stand-ups and pre-work briefings; communicate clearly on task status, blockers, and schedule adherence
- Provide accurate, timely updates on task completion and flag risks or delays to the team lead immediately
🔷 Continuous Learning & Development
- Maintain and develop technical proficiency in structured cabling, fiber optics, rack installation, and data center physical infrastructure
- Complete required certifications and training modules including EHS, LOTO, and any Rack Lifecycle Team-specific technical programs
- Proactively seek feedback from leads and managers to improve personal performance and output quality
- Support the onboarding and training of new team members; share knowledge and best practices with peers to build overall team capability and quality standards
- Stay current on AWS infrastructure tooling, cabling standards, and process updates communicated by the Rack Lifecycle Team

A day in the life
As a Rack Lifecycle Tech, your day is on the data center floor. You might start the morning by reviewing your assigned work orders in Boost, checking in with your team lead on priorities, and staging cables and optics for a rack installation wave. By midday, you could be terminating fiber runs at a patch panel, running OTDR tests to validate loss results against acceptance thresholds, or labeling and dressing a freshly installed rack. In the afternoon, you might be updating CMDB records for completed work orders, de-tagging and staging recovered assets from an EOL decom, or helping onboard a new technician by walking them through the SOP. If you encounter a deviation from the approved MOP, you escalate it to your team lead immediately — you don't improvise. Your role is hands-on, technical, and precise — you execute the work that keeps AWS capacity on track.

About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

- 2+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
- High school or equivalent diploma

Preferred Qualifications

- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Familiarity with rack decommissioning including device wipe, media destruction, and asset recovery procedures

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

About the company

Amazon runs the largest online store in the United States and rents cloud computing to businesses and governments through Amazon Web Services. AWS pioneered renting computing power over the internet, and Amazon built its own delivery network to get orders to customers quickly. Shoppers buy from Amazon and from independent sellers on its store, and Prime members pay a subscription for fast free shipping, streaming video and music, and other perks. AWS rents out computing power, storage, databases, and AI tools so companies can run software without owning servers, and Amazon also makes Kindle e-readers and Echo speakers with the Alexa assistant. Jeff Bezos founded Amazon in 1994, and it is based in Seattle, Washington.

Company Size

10,001+

Company Stage

IPO

Headquarters

Seattle, Washington

Founded

1994

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Simplify's Take

What believers are saying

AI drives growth: AWS's AI and custom-chip sales each more than doubled, passing $25 billion a year by June 2026.
Stock grants gained value: shares hit a record in August 2026, making Amazon the fifth company to reach $3 trillion.
Ads are a third engine beside stores and AWS: they grew 26% to $19.8 billion in the June 2026 quarter.

What critics are saying

AWS's lead is shrinking: in the June 2026 quarter, Google Cloud grew 82% and Microsoft's Azure 43%, versus AWS's 37%.
Job security has slipped: Amazon cut 30,000 corporate jobs in October 2025 and January 2026 to reduce management layers.
Expect five office days a week: Amazon ended its three-day hybrid policy for corporate staff in January 2025.

What makes Amazon unique

Most of Amazon's profit comes from cloud: AWS made 21% of sales but 60% of operating profit in mid-2026.
Amazon is America's biggest parcel carrier by volume: it handled 6.9 billion packages in 2025, more than the Postal Service.
Writing matters more than slides: Amazon meetings open with silent reading of a six-page memo instead of PowerPoint.

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Amazon earned $135 billion in net income over the four quarters ended June 2026, but its free cash flow was negative $11.6 billion. Free cash flow was $48.3 billion in the twelve months to June 2024 and $13.5 billion a year later. Most of the cash is going to AWS and generative AI data centres. Amazon spent $53.1 billion on capital projects in the June quarter, against $45.4 billion in operating cash. It now expects about $220 billion of capital spending in 2026, up from about $200 billion, because memory costs more. Total debt rose to $223 billion from $134 billion a year earlier. Management points to a $496 billion backlog and 36.7% AWS revenue growth in the June quarter. Third-quarter results, due in October 2026, will show whether spending is easing against operating cash.

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The world's six richest people lost a combined $130 billion on Thursday as tech stocks fell on renewed doubts about returns on AI infrastructure spending. Elon Musk lost $74 billion, bringing his net worth to $914.7 billion, as SpaceX shares sank nearly 9%. Investors weighed a $35 billion cash-flow gap and Musk's confirmation that SpaceX is considering a merger with Tesla. Tesla fell 2%, after it cut its full-year capital expenditure guidance to $20 billion from over $25 billion. Mark Zuckerberg lost $18 billion as Meta fell 8%. The company raised the low end of its capital spending forecast by $5 billion, to $135 billion to $145 billion. Jeff Bezos lost $11 billion as Amazon fell nearly 5%. Larry Page and Sergey Brin lost a combined $15 billion, and Michael Dell lost $12 billion as Dell Technologies dropped 7%.

Amazon

Rack Lifecycle Tech - Rack Lifecycle Team

About the job

Description

Basic Qualifications

Preferred Qualifications

About the company

Get referred to Amazon

Simplify's Take

What believers are saying

What critics are saying

What makes Amazon unique

Benefits

Growth & Insights and Company News

6 month growth

1 year growth

2 year growth