Food & Beverage Manager

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The Food & Beverage Manager is responsible for overseeing all aspects of food and beverage operations, including banquets, catering, concessions, and special events across multiple event venues. This position provides leadership and direction to the Food & Beverage department, ensuring exceptional guest experiences, efficient operations, financial accountability, and compliance with company policies and applicable health and safety regulations.

This role pays an annual salary of $60,000 - $67,000.

Benefits for Full-Time Roles: Health, Dental, and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until December 31, 2026.

• Manage and oversee all food and beverage operations, including banquet services, catering, concessions, and special events.
• Ensure the successful planning, coordination, and execution of food and beverage services for all scheduled events.
• Establish and maintain operational procedures and service standards that promote efficiency, consistency, and exceptional guest experiences.
• Coordinate with culinary personnel to ensure menu offerings, food preparation, service timing, and presentation meet established standards.
• Collaborate with Event Services, Operations, Sales, and other departments to ensure food and beverage requirements are communicated and executed effectively.
• Identify and resolve operational challenges, guest concerns, and service issues in a timely and professional manner.
• Ensure food and beverage equipment, service areas, and storage spaces are properly maintained, organized, and operational.
• Oversee employee recruitment, hiring, onboarding, training, scheduling, performance management, and professional development.
• Establish staffing plans based on event requirements, anticipated attendance, service needs, and departmental labor budgets.
• Delegate operational responsibilities to the Assistant Food & Beverage Manager and other supervisory personnel while maintaining overall departmental accountability.
• Conduct regular employee coaching, performance evaluations, and corrective action when necessary.
• Maintain effective communication with employees regarding event schedules, operational expectations, departmental goals, and company initiatives.
• Develop, monitor, and manage departmental operating budgets and financial forecasts in collaboration with venue management.
• Monitor food costs, beverage costs, labor expenses, and other operating expenditures to ensure compliance with established budgets.
• Oversee cash handling procedures, point-of-sale systems, cash reconciliation, deposits, and other financial controls.
• Ensure accurate and timely completion of departmental financial reports, sales documentation, inventory records, and other required reporting.
• Oversee purchasing, receiving, storage, and inventory management for food, beverages, supplies, and operating equipment.
• Coordinate with vendors and suppliers to maintain product quality, competitive pricing, and timely deliveries.
• Ensure inventory counts are completed accurately and consistently in accordance with company procedures.
• Maintain appropriate controls over alcoholic beverages, including purchasing, storage, distribution, and inventory reconciliation.
• Evaluate equipment and supply needs and recommend purchases or improvements that support operational efficiency.
• Review event details, banquet event orders, anticipated attendance, and service requirements to ensure appropriate staffing, equipment, and product availability.
• Participate in event planning meetings and communicate operational requirements to appropriate personnel.
• Ensure all food and beverage operations comply with applicable local, state, and federal health and safety regulations.
• Ensure compliance with alcoholic beverage laws, responsible service requirements, age verification procedures, and company alcohol policies.
• Participate in management meetings, event planning sessions, and other organizational activities as required.
• Maintain a flexible work schedule, including evenings, weekends, holidays, and extended hours based on event requirements.
• Perform other duties as assigned to support the success of the Food & Beverage department and overall venue operations.

• 3–5 years of progressive experience in food and beverage operations, preferably in a high-volume restaurant, catering, banquet, concessions, or event venue environment.
• Demonstrated experience in a supervisory or managerial capacity, including responsibility for employee scheduling, training, and operational oversight.
• Strong understanding of food and beverage operations, service standards, and event execution.
• Strong leadership and interpersonal skills with the ability to motivate, develop, and hold employees accountable.
• Excellent organizational, problem-solving, and time management skills with the ability to manage multiple priorities.
• Ability to communicate effectively and professionally with employees, management, clients, vendors, and guests.
• Working knowledge of food safety, sanitation standards, and responsible alcohol service requirements.
• Experience with point-of-sale systems, cash handling, financial reconciliation, and inventory management.
• Proficiency in basic computer applications, including Microsoft Office or comparable business software.
• Ability to perform mathematical calculations related to budgeting, pricing, inventory, sales, and financial reporting.
• Ability to work independently, exercise sound judgment, and make operational decisions in a fast-paced environment.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and extended hours based on event demands.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.