Inactive
M

Microsoft

Builds workplace software, PCs and cloud services

Director – Campaign & Community Engagement

Product MarketingPosted on Nov 3
Full-timeUnited States$130.9k - $272.3k /yrIn-person

About the Job

Requirements

  • A Master's degree in Marketing, Computer Science, Business, or a related field and at least 4 years of business experience; or a Bachelor's degree in one of those fields and at least 6 years of business experience; or equivalent experience.
  • Ability to write and debug code, use APIs and developer tools, and explain implementation choices and limitations to a technical audience.
  • Experience designing and delivering technical campaigns or developer programs, creating useful content, and engaging directly with developer communities.
  • Strong public communication and interpersonal judgment, including the ability to respond independently and recognize when an issue needs escalation.
  • Experience with AI models, agents, cloud platforms, or open-source developer ecosystems.
  • Experience connecting community feedback to product improvements and coordinating work across marketing and Developer Relations.

Responsibilities

  • Lead technical campaigns and developer-engagement programs around customer needs and useful product capabilities. Define the audience, message, technical proof, and intended customer action, and agree execution and distribution responsibilities with engagement and publishing partners.
  • Build and adapt code samples, working examples, and demos for campaigns and education. Partner with Demos and Customer Acquisition on shared implementations and technical readiness.
  • Create practical tutorials, technical videos, live sessions, and explainers that channel and publishing partners can use. Verify claims and availability with Product and Engineering, and align the publishing plan with those partners.
  • Contribute a credible technical voice in relevant developer communities, working with established engagement partners. Answer substantive questions, build relationships with practitioners, and exercise independent judgment within agreed escalation and disclosure guidelines.
  • Work with Developer Relations and community partners on technical education and engagement programs, agreeing each team's deliverables. Turn recurring questions and useful community examples into content and product feedback.
  • Engage directly in communities on Discord, Reddit, and other channels to help customers, and bring product leaders into those conversations when their expertise is needed.
  • Manage and triage inbound asks across the broader portfolio as part of the Azure AI PMM team.
  • Make the next action appropriate to each campaign's audience and objective. Partner with Data and Growth and analytics teams to agree success measures and comparable baselines for meaningful engagement, product use, and qualified follow-through. Interpret results and use the evidence to improve campaign and community programs.
  • Bring recurring developer friction and unmet needs to Product and Engineering, track responses, and close the loop with the community when changes ship. Prioritize campaigns, community activity, and analyst support with the team so each has a manageable scope.

Desired Qualifications

  • A Master's degree in Marketing, Computer Science, Business, or a related field and at least 8 years of marketing or sales experience; or a Bachelor's degree in one of those fields and at least 12 years of business experience; or equivalent experience.
  • Hands-on experience in technical marketing, developer relations, software engineering, or technical product management, including building and explaining working software.
  • A portfolio of technical campaigns, public talks, tutorials, samples, or community contributions with evidence of sustained engagement or adoption.

About the Company

Microsoft

Builds workplace software, PCs and cloud services

Microsoft builds workplace software, operating systems and cloud infrastructure for consumers, businesses and government agencies, from small organizations to global enterprises. Microsoft 365 combines Word and Excel with Teams communication and Copilot AI features, while Windows runs PCs and Surface supplies the company's own computers. Azure rents computing capacity, storage and databases to build and run web applications. Microsoft also sells Xbox consoles and games, collecting revenue through software licenses, subscriptions, usage charges and product sales. Founded in 1975 by Bill Gates and Paul Allen, Microsoft is headquartered in Redmond, Washington.

Company size
10,001+
Company stage
IPO
Headquarters
Redmond, WA
Founded
1975

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