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PENN Entertainment

Operates casinos, racetracks, and online betting

Sous Chef

Culinary & Kitchen ProductionUpdated on Nov 12
Full-timeLake Charles, LA, USAIn-person

About the Job

Requirements

  • An associate degree in culinary or a related field and at least two years of culinary experience are required, or an equivalent combination of education and experience.
  • At least one year of previous supervisory experience is required.
  • Must have excellent written and verbal communication skills and be fluent and literate in English.
  • Must be proficient in Microsoft Office applications, including Excel, Word, and Outlook.
  • Must maintain a high level of confidentiality and professionalism.
  • Must be able to write reports, business correspondence, and procedure manuals.
  • Must be able to present information effectively and respond to questions from groups of managers, clients, customers, and the general public.
  • Must be able to work collaboratively and communicate effectively with team members at all levels of the organization.
  • Must be able to perform arithmetic calculations using whole numbers, common fractions, and decimals, compute rates, ratios, and percentages, and draw and interpret bar graphs.
  • Must be able to interact with guests, staff, and colleagues and resolve problems and conflicts diplomatically and tactfully.
  • Must be able to work all shifts, including nights, weekends, and holidays, as business needs dictate.

Responsibilities

  • Provide guidance and daily supervision to staff in the department.
  • Support and administer operational goals and monitor achievement of performance and profit objectives.
  • Adhere to scheduling and coordinate with the manager regarding concerns, with attention to guest satisfaction.
  • Produce menu items as listed in each restaurant, follow prep lists, and ensure kitchens are stocked and ready for service.
  • Support compliance with departmental budgets.
  • Support, promote, and demonstrate customer service in accordance with department and company standards and programs; ensure team members follow customer service standards and address issues as they arise.
  • Assist with maintaining cost-control methods and procedures by monitoring consistent pars and inventory in each restaurant.
  • Assist the Chef de Cuisine with administrative duties, including tracking and maintaining attendance records.
  • Assist with maintaining quality-assurance procedures to ensure acceptable health department and customer service standards.
  • Ensure regulatory compliance within the area of authority and report potential issues to management.
  • Maintain strict confidentiality in departmental and company matters.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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