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PENN Entertainment

Operates casinos, racetracks, and online betting

Senior Dealer

Food Service & HospitalityUpdated on Nov 12
Full-timeGrantville, PA, USA$24 /hrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • At least two years of Table Games experience within the last 10 years, or six months of dealer employment at the same licensed facility, is required.
  • The ability to handle cash quickly and accurately is required.
  • The ability to pass a basic math test and an audition is required.
  • The ability to quickly and accurately calculate winners and losers and collect and pay bets is required.
  • Good manual dexterity for handling chips, cards, and money quickly and accurately is required.
  • The ability to make calm, rational decisions in a fast-paced environment is required.
  • Good oral and written communication skills and fluency and literacy in English are required.
  • The ability to sit, stand, walk, and move around the pit area and property throughout the shift is required.
  • The ability to tolerate second-hand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality is required.
  • The role requires specific vision abilities, including close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
  • The role requires standing and walking 85% of the time, bending and lifting 15% of the time, and lifting or moving up to 25 pounds.

Responsibilities

  • Provide customer service to guests to support an enjoyable experience and encourage return visits.
  • Deal multiple games while protecting game integrity in accordance with policies and procedures.
  • Fill in as a supervisor when needed.
  • When acting as Casino Supervisor, supervise dealers, protect game integrity, assist guests, and enforce game procedures.
  • When acting as Casino Supervisor, complete documentation to track guests’ play and issue complimentary items within established guidelines.
  • Set high expectations and provide positive examples to support a professional working environment and an entertaining guest experience.
  • Maintain dealer skills.

Desired Qualifications

  • Six months of customer service experience is preferred.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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