Dispatch/Helper

Job Description

Reporting to the Dispatch Manager, the Dispatcher is responsible for assisting with nightly operations at one of the designated print sites. Responsibilities Include:  

• Communicate regularly with drivers
• Track shipments from print site to depot.
• Dispatcher is to be cognizant of potentially damaged product
• The dispatcher is responsible for keeping records, monitoring drivers with log management
• Dispatcher needs to ensure that driver has Bill of Lading and Depot load sheets to deliver with shipment to sites
• Coordinate and communicate with print site, drivers and distributors/site coordinators
• Inform site coordinators or their designate if product is running late and when product leaves the site. Communication is via electronic means, text or email or via mobile device
• Report driver misconduct to the Dispatch manager and Delivery ink personnel
• Dispatcher is to ensure load is correct and suitable for delivery
• Dispatcher will monitor for additional material/product on the truck that is not part of the Delivery Ink requirement
• From time to time, certain suppliers or materials will be given by Delivery Ink personnel that need to be given to truck driver
• Printing and sorting transportation documents
• Monitor drivers target arrival times and alert Delivery Ink of any issues
• Address discrepancies and inform the Delivery Ink (shortages, load challenges, etc)
• Document and report the Depot truck arrivals ‘Daily Housekeeping’ for DI
• Shifts have staggered start and finish times, and can be 4 to 8 hours long 
• Manage, consolidate, document reports to be submitted before 7:00am to Delivery Ink and its partners.
• Dispatchers may be required to work past their scheduled shifts in the event of late production and be available in an emergency call in

Salary: $23.50/hr

Qualifications

• 2+ years’ experience in similar role
• Proficient in MS Office
• Self-driven and results oriented with the ability to work independently
• Proactive worker with problem solving ability including recommendations of potential solutions to issues.
• Ability to multi task coupled with strong organization and priority setting skills to coordinate multiple activities simultaneously in a fast-paced environment with focus on continuous improvement.
• Excellent attention to detail and the ability to work under pressure
• Excellent verbal and written communication skills
• Distribution and logistics industry experience is a plus but not required.
• Driver license is as asset

Additional Information

We are committed to providing an inclusive and barrier-free recruitment process ensuring equal access to employment opportunities for candidates, including persons with disabilities. In compliance with Accessibility for Ontarians with Disabilities Act and Ontario Human Rights Code we will endeavour to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify the hiring manager upon scheduling the interview of your requirements.

This posting is for an existing vacancy. Our Applicant Tracking System (ATS) uses AI for initial screening and assessment; however, all final selection decisions are made by our Hiring Managers.