Operations Manager

Overview

Job specifications are intended to present a descriptive list of the range of duties performed by employees. Specifications are not intended to reflect all duties performed within the job.

SUMMARY:

The Operations Manager will serve as the primary authority for committing the Contractor's labor force and resources (including tools, materials, parts, and other materials) to meet the overall Contractor Furnished Services (CFS) requirements of the Contract. The Operations Manager will provide strategic oversight and day-to-day leadership for all facility operations and maintenance activities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Direct and manage all operations and maintenance (O&M) support services for a large, complex government facility• Commit and allocate contractor labor force, resources, tools, materials, parts, and equipment to meet contract requirements and service level agreements• Develop, implement, and monitor operational strategies, policies, and procedures to ensure efficient facility operations• Oversee multiple functional areas including custodial services, maintenance, logistics, supply management, and support services• Manage operational budgets, track expenditures, and ensure cost-effective utilization of resources while maintaining quality standards• Ensure full compliance with all contract specifications, government regulations, safety standards, and quality control requirements• Conduct regular facility inspections and operational assessments to identify improvement opportunities and ensure contract compliance• Develop and maintain comprehensive staffing plans to meet operational demands and contract obligations• Coordinate emergency response procedures and manage crisis situations affecting facility operations• Prepare and present operational reports, performance metrics, and status updates to senior management and government clients• Identify and implement process improvements to enhance operational efficiency, customer satisfaction, and service delivery• Manage contractor and vendor relationships to ensure timely delivery of services and materials

EXPERIENCE, EDUCATION, AND LICENSURE:

• Associate's degree in Facilities Management, Business Administration, Operations Management, or related discipline; OR equivalent specialized training/certifications in operations and maintenance support services and/or facilities management• Active Top Secret security clearance• Minimum of 15 years of experience in operations and maintenance (O&M) support services and/or facilities management• Minimum of 5 years of experience providing operations management services to large facilities or complex operations• Extensive knowledge of facilities management principles, operations and maintenance procedures, and industry best practices• Strong strategic planning and operational execution abilities with experience managing large-scale facility operations• Exceptional communication skills – both written and oral – with the ability to effectively interface with government clients, senior management, and diverse stakeholder groups• Comprehensive understanding of contract management, including CFS requirements, compliance obligations, and performance metrics• Strong financial acumen with experience managing operational budgets, cost controls, and resource allocation• Strong organizational and time management skills with the ability to prioritize competing demands and manage multiple projects simultaneously• Knowledge of OSHA regulations, safety standards, and environmental compliance requirements• Proficiency with facility management systems, computerized maintenance management systems (CMMS), and Microsoft Office Suite

REASONABLE ACCOMMODATIONS:

Reasonable accommodation may be made to enable individuals with disabilities to perform the following essential functions.

SUPERVISORY RESPONSIBILITIES:

Yes.

WORK ENVIRONMENT:

Work is performed indoors with some potential risks to safety and health hazards related to electronics.

PHYSICAL REQUIREMENTS:

May require lifting up to 25 pounds.

WORK AUTHORIZATION/SECURITY CLEARANCE:

DoD Secret or higher security clearance, or the ability to obtain and maintain a Secret clearance. U.S. Citizenship is required.

ADDITIONAL QUALIFYING FACTORS:

Must have the ability to obtain and maintain a security clearance. In addition, a satisfactory background screening, negative drug test, positive references and proof of identity and legal authorization to work in the United States are required.

As an equal opportunity employer, The Tatitlek Corporation recognizes that our strength lies in our people. Discrimination and all unlawful harassment, including sexual harassment, in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected Veteran’s status or employment.

BENEFITS:

For more information please visit https://careers-tatitlek.icims.com/