GSE Operations Manager
About the job
- Proven experience in a managerial role within the aviation or a related industry.
- Strong mechanical knowledge relevant to ground services operations.
- Familiarity with vehicle maintenance practices.
- Ability to use hand tools and power tools safely and effectively.
- Must be authorized to work in the United States without sponsorship.
- Must possess a government ID and Social Security card.
- Must be able to obtain and keep an airport security badge.
- Must have or be able to attain reliable transportation.
- Ability to work in extreme conditions, including hot and cold weather and small spaces.
- Ability to obtain appropriate security clearances after satisfactory completion of a criminal background check.
- Must be able to work nights, weekends, and holidays.
- Must be able to work extended hours depending on operational needs.
- Must be able to work in cramped or high places.
- Must be able to carry heavy items up and down jetway stairs.
- Lead and manage daily operations to ensure efficiency and safety.
- Oversee staff training and development to maintain high service standards.
- Implement operational processes that enhance customer satisfaction.
- Collaborate with other departments to optimize service delivery.
- Monitor performance metrics and make data-driven decisions for improvements.
- Ensure compliance with safety regulations and company policies.
- Foster a positive work environment that encourages teamwork and innovation.
- Address customer concerns promptly and effectively.
About the company
ERMC Aviation maintains airport equipment and facilities for airports and airlines across the United States. Its technicians service baggage handling systems, passenger boarding bridges, ground support equipment, ground power units, preconditioned air units and potable water cabinets. The company operates with full-time teams at customer sites and also carries out preventive maintenance and emergency repairs on an as-needed basis. Its broader aviation work includes equipment overhaul, parts distribution, ground handling and janitorial services, supporting the infrastructure and operations used by passengers and aircraft. Founded in 1972, ERMC Aviation is headquartered in Atlanta, Georgia.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Atlanta, GA
Founded
1972
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Simplify's Take
What believers are saying
- Flight benefits: ERMC job postings explicitly make employees eligible for discounted Delta travel.
- Education support: full-time benefits include discounted participating-college tuition and a college savings plan.
- Early pay option: the advertised control room role offers paycheck access two or more days early.
What critics are saying
- Irregular schedules: control room operators must work nights, weekends, holidays and operationally required extended hours.
- Personal tools: building maintenance applicants must supply all basic hand tools.
- Difficult conditions: building maintenance work includes extreme heat or cold and small spaces.
What makes ERMC Aviation unique
- National contract base: ERMC Aviation's employer profile reports more than 70 contracts nationwide.
- Recurring service cadence: published offerings include scheduled quarterly equipment maintenance.
- Component-level bridge work: maintenance covers electrical, hydraulic and structural boarding-bridge systems.
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