Transportation Support Coordinator
About the job
- At least 1 year of experience in customer service or a related field.
- Serve as the primary point of contact for customers, carriers, drivers, and internal teams throughout the transportation lifecycle.
- Monitor and track shipments from pickup through final delivery and provide updates on delays, exceptions, and delivery status.
- Schedule and coordinate delivery appointments to support efficient freight movement and on-time service performance.
- Perform track-and-trace activities, identify potential service disruptions, and collaborate with operations teams on timely resolutions.
- Monitor driver performance, hours-of-service, and Department of Transportation compliance requirements.
- Process and maintain transportation documentation, including bills of lading, proof of delivery, driver paperwork, and customer order information.
- Support freight payment processes and manage freight claims resolution.
- Enter, update, and maintain shipment data within Transportation Management Systems and other operational platforms.
- Partner with dispatch, warehouse, and carrier teams to meet customer expectations, service level agreements, and operational objectives.
- Identify opportunities for continuous improvement, process optimization, and enhanced transportation performance.
- Work Monday through Friday from 12:00 p.m. to 10:30 p.m.
- A high school diploma or equivalent.
- Experience in transportation and Department of Transportation regulations.
- Attention to detail and the ability to multitask.
- Customer service, written and verbal communication, and time management skills.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook, and Omnitracs.
About the company
RXO is a technology-enabled, asset-light freight broker in North America. It connects shippers with about 100,000 independent carriers and over 1.5 million trucks, earning revenue from truck brokerage, managed transportation, last-mile delivery for heavy goods, and global freight forwarding. Its RXO Connect digital marketplace uses AI and machine learning to automate quotes, routing, and pricing, with real-time visibility, while the RXO Drive app helps carriers find loads and reduce empty miles. RXO differentiates itself through its asset-light model, extensive carrier network, AI-powered marketplace, and tools like AI-based warehouse check-ins, with a goal to provide efficient, transparent, scalable logistics for shippers and carriers across North America.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Charlotte, North Carolina
Founded
2022
Get referred to RXO
See people who can refer or advise you
Simplify's Take
What believers are saying
- August 6, 2026 revenue reached $1.77 billion, while adjusted EBITDA rose to $40 million.
- September 3, 2026 epg named RXO its official FTL and LTL provider.
- Managed Transportation won roughly $100 million more freight, reinforcing recurring revenue visibility.
What critics are saying
- Q2 2026 gross margin fell to 13.9%, showing pricing power remains fragile.
- First-half 2026 restructuring costs hit $14 million, signaling continued headcount and lease cuts.
- Ongoing misclassification lawsuits threaten carrier supply economics and could force network redesigns by 2027.
What makes RXO unique
- RXO Connect digitizes brokerage decisions, tracking, and pricing across North American freight.
- July 14, 2026 Highway integration strengthens carrier identity verification and load security.
- RXO's asset-light model leverages 125,000 carriers and 1.7 million trucks without owning tractors.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Health Savings Account/Flexible Spending Account
Disability Insurance
Life Insurance
Paid Vacation
Paid Holidays
Professional Development Budget
Company News
RXO's last-mile network is the sleeper in C.H. Robinson's $5.8B deal. October 5, 2026 1:41pm C.H. Robinson's $5.8 billion acquisition of RXO is about more than adding another freight brokerage operation to its third-party logistics (3PL) offering. It also gives the company a sizable last-mile business serving retailers and e-commerce companies, potentially extending its reach deeper into the journey from distribution center to doorstep. RXO arranges more than 11 million last-mile deliveries annually for omnichannel and e-commerce retailers, including same-day and next-day shipments and the transportation, assembly and installation of heavy goods such as furniture, appliances and mattresses. In its annual report, RXO described itself as "the largest provider of outsourced last-mile transportation for heavy goods in the U.S.," noting that it operates an asset-light service performed by third-party contractors. The scale of the addition is significant for C.H. Robinson. Ahead of the cash-and-stock deal, the Minnesota-based 3PL forecasted $18.4 billion in gross revenue in 2026, with its business mix weighted toward North American Surface Transportation (73 percent of revenue) and global forwarding (18 percent). Last-mile delivery is not separately identified as a meaningful component of C.H. Robinson's pre-deal mix. RXO, by contrast, is expected to generate $6.8 billion in 2026 gross revenue, with the last mile accounting for 19 percent of its business, behind its trucking brokerage's 73 percent share. Last year, RXO reported $1.2 billion in last-mile revenue, up $141 million from $1.06 billion driven in 2024. The increase was driven primarily by a 13 percent increase in volume. The deal could deepen C.H. Robinson's exposure to retail and e-commerce. In a conference call with investors Monday morning, CEO Dave Bozeman said there is "limited customer overlap between our businesses" that will help diversify the company's revenue mix. RXO's annual report shows that $2.15 billion, or roughly 37 percent, of its 2025 revenue came from retail and e-commerce customers - its largest customer-industry category. C.H. Robinson's annual report likewise identifies retail as its leading end market (25 percent) and says it serves 75,000 customers across industries. After the acquisition, Robinson projects the combined company will reel in more than $25 billion in gross revenue, with last mile representing about 5 percent of the total. RXO's last-mile business covers mattresses, furniture, appliances and fitness equipment, while its technicians can assemble and install appliances, electronics and other large items in homes. The acquired company says its network can flex up and down during seasonal peaks. In the investor call, C.H. Robinson's chief financial officer Damon Lee said the technology powering RXO's last-mile capabilities could be "complementary, and even additive" to 3PL's offering. Lee's comments leave open the possibility that some of RXO's consumer-facing capabilities could become part of a broader technology proposition rather than simply being absorbed into Robinson's existing platform. C.H. Robinson will have approximately 93,000 shippers and 600,000 carriers after the acquisition, with its offerings spanning global forwarding, multimodal brokerage, managed transportation, expedite and drop trailer services. Bozeman said in the call that the larger network density should improve freight matching, service levels and the company's ability to penetrate additional modes and customer segments. For retailers, that density could matter particularly as transportation networks become more fragmented across different fulfillment models. C.H. Robinson's work on its carrier network before the RXO deal appears designed to benefit that strategy. In June, the company launched BidBoardX, a digital marketplace designed to give qualified carriers direct access to longer-term committed freight opportunities. The tool is built to allow carriers to search for and bid on repeatable freight that previously often required manual outreach. RXO itself hasn't been a standalone business for very long. XPO spun off the unit as an independent public company in November 2022, separating its asset-light transportation operations from its less-than-truckload (LTL) business. Two years later, RXO acquired freight brokerage and 3PL Coyote Logistics from UPS for more than $1 billion, giving the acquirer more access to smaller carriers. Robinson expects the recent transaction to generate about $300 million in net run-rate cost synergies within two years of closing, with the companies targeting completion in the first half of 2027. The synergy target is primarily based on operating efficiencies, shared services, cost-to-serve improvements and other integration benefits - not a specific revenue target for last-mile cross-selling. Wall Street is not as enamored about the deal for C.H. Robinson, which has seen shares sink more than 13 percent Monday as of noon. For RXO, stock has increased nearly 21 percent on the news. SJ Newsletters
Expected to generate $300 million of net run-rate cost synergies within two years post-close by utilizing C.H. Robinson’s proven Lean AI operating model to enhance productivity – driving...
Enterprise Purchasing Group and RXO launch new strategic partnership. epg members will receive highly competitive, pre-negotiated pricing for full-truckload and less-than-truckload freight transportation CHARLOTTE, N.C.-(BUSINESS WIRE)-RXO (NYSE: RXO), a leading provider of asset-light transportation solutions, today announced it has entered into a preferred partnership with Enterprise Purchasing Group (epg), the world's leading group purchasing organization (GPO) for logistics procurement and supply chain optimization. Through this strategic partnership, RXO becomes epg's official FTL and LTL provider, and epg stands alone as the only logistics GPO offering RXO's industry-leading services. The partnership allows epg members to leverage RXO's massive trucking capacity to secure highly competitive pricing for FTL and LTL services. Through this strategic partnership, RXO becomes epg's official FTL and LTL provider, and epg stands alone as the only logistics GPO offering RXO's industry-leading services. Share As part of the partnership, epg members will have access to: * Highly competitive pre-negotiated pricing with RXO * RXO's pre-vetted network of more than 125,000 carriers and approximately 1.7 million trucks across North America * More than 125 national, regional, and specialized LTL providers to accommodate diverse shipping needs * Direct integration with RXO's proprietary and industry-leading RXO Connect(R) platform, enabling seamless, end-to-end shipment processing, tracking, and visibility "We're excited to partner with epg and bring the full power of RXO to their members," said Lou Amo, president of RXO's freight brokerage business. "By combining our massive capacity and cutting-edge technology with epg's position as the world's leading logistics purchasing organization, we're helping businesses drive efficiency, reduce costs, and secure reliable trucking capacity in any market." Scott Campbell, chief executive officer of epg said, "We're excited to announce our preferred partnership with RXO. This relationship creates a powerful one-two punch that combines the strength of the world's leading logistics and supply chain GPO with what we consider to be the go-to freight broker in North America. epg aligns itself with the right firms and the right people. RXO checks both boxes." Enterprise Purchasing Group (epg) is the world's leading group purchasing organization for logistics procurement and supply chain optimization. By combining billions in shipping spend with deep industry expertise, epg helps businesses reduce costs, improve performance, and access enterprise-level pricing and incentives. Built specifically for modern businesses, epg enables small and mid-sized companies to compete more effectively by turning logistics into a driver of profitability and growth. To learn more about epg, visit www.enterprisepurchasing.com. About RXO RXO (NYSE: RXO) is a leading provider of asset-light transportation solutions. RXO offers tech-enabled truck brokerage services together with complementary solutions including managed transportation and last mile delivery. The company combines massive capacity and cutting-edge technology to move freight efficiently through supply chains across North America. The company is headquartered in Charlotte, N.C. Visit RXO.com for more information and connect with RXO on Facebook, X, LinkedIn, Instagram and YouTube.
August 2026 news. * M&A * August 18, 2026 Last month, my colleague Reid Stack wrote in this space that public markets and private buyers were underwriting an earnings inflection that had not yet been reflected in most sellers' reported results. One earnings season later, that gap has closed. The Q2 2026 results across rail, LTL, truckload, and brokerage confirm what buyers had already priced: the recovery is no longer a forward bet running ahead of the fundamentals. It is in the numbers, and it is broad. For owners who have spent three years hearing that the turn was coming, this is the quarter where the public record caught up with the argument. The evidence is the most convincing I have seen in this cycle, and what makes it convincing is not any single result but the pattern across every mode. All three Class I domestics set quarterly revenue records, led by Union Pacific at $6.9 billion, up 12%. In LTL, XPO broke below an 80% adjusted operating ratio for the first time in company history. In comparison, Old Dominion lifted yield 15.2% against falling tonnage and tied its all-time earnings record. Pricing power of that magnitude, delivered against declining volume, means the discipline held through the trough and the operating leverage on a volume recovery is still ahead of Bluejay Advisors. In truckload, Werner grew one-way revenue per truck per week 27.7%, its strongest gain in a decade, and Knight-Swift reported June contract rates up double digits, with the reset reaching the contract book, where the bulk of carrier revenue is set. Brokerage delivered the cleanest inflection of the quarter: J.B. Hunt's brokerage unit posted its first operating profit in fourteen quarters, and RXO's adjusted EBITDA rose from $6 million to $40 million quarter over quarter. Reid framed July's open question as durability: whether pricing would hold through the next bid cycles. The early answer is yes: spot has settled off its seasonal early-July peak, as it does every year, while holding well above prior-year levels heading into bid season. None of these mean the operating environment is easy, and the hard parts are doing exactly what a supply-driven recovery should: separating operators. Diesel sits at a record seasonal high - roughly $5.40 a gallon nationally, up from $3.70 a year ago - which will make margin conversion choppier quarter to quarter, but also keeps capacity from returning and rewards the carriers whose surcharge recovery and pricing discipline were built before the market turned. The diligence bar rose again this month. Hub Group's August 11 disclosure that it will miss a second consecutive 10-Q deadline, with a September 14 Nasdaq compliance date now in view, is a company-specific situation rather than a sector signal, but it is a timely reminder that buyers now underwrite the quality of a seller's financial reporting as rigorously as the earnings themselves. And policy remains a timing variable rather than a directional one. The August 19 effective date for new 50% tariffs on roughly $20 billion of Canadian goods arrives with negotiations still live, which keeps raising the strategic value of customs capability and cross-border density. Union Pacific and Norfolk Southern completed their supplemental STB responses in late July and now point to a mid-2027 close. Separately, intermodal's roughly 30% price advantage over truckload is pressuring regional carriers today, whatever that timeline holds. The M&A implication is direct. Bluejay Advisors tracked 189 North American transportation and logistics transactions in the first half of 2026 - the highest first-half count in its database - with a balanced buyer set of strategics at 51% and sponsor-linked capital at 49%, and the view from outside its own numbers matches: PwC's midyear outlook shows median sector deal multiples moving from 9.5x to 10.2x EBITDA in the first four months of the year. The premium is not going to the biggest businesses. It is going to the ones a buyer can least afford to have fail - differentiated capability, embedded customer relationships, and safety, compliance, and reporting practices that hold up in diligence. In July, Reid wrote that materially more sellers would reach market through the back half; its pipeline says that is now underway, which means the competition for buyer attention is building even as the earnings evidence improves. If you are thinking about what this market means for your business as a seller, a buyer, or simply to understand what your company is worth today, I would welcome the conversation. Reports and articles. Read Bluejay's industry reports, articles, and case studies.
RXO achieves record sequential gross profit per load: market share gains and profitability mark strong quarter. 6 August 2026, 9:08 AM 11% sequential gross profit per load growth sets high water mark. RXO's second quarter results point toward a company gaining momentum. The standout metric: an 11% sequential increase in gross profit per load - the fastest growth for this indicator in four years. This performance was driven in large part by a surge in Brokerage full-truckload spot mix, which rose to 42%, up a notable 9 percentage points from the previous quarter. The spot mix's strength indicates RXO's competitive position in seizing pricing opportunities amid shifting freight cycles. Brokerage volumes and Complementary Services deliver consistent gains. The company's Brokerage segment demonstrated resilience, with full truckload volume growing by 2% over the same period last year, outperforming broader market conditions and improving every month within the quarter. Spot activity and special projects, supported by RXO's proprietary brokerage algorithm, were highlighted as key contributors to these results. Meanwhile, Complementary Services - a category combining Last Mile and Managed Transportation - saw Last Mile stops climb by 3% year-over-year, signaling healthy demand for home delivery solutions. | Segment | Q2 2026 Revenue ($M) | YOY Change (%) | Gross Margin (%) | | Truck Brokerage | 1,349 | +31.7 | 10.7 | | Last Mile | 344 | +9.2 | 21.1 | | Managed Transportation | 144 | +1.4 | n/a | Market share gains support steady revenue and margin performance. RXO's revenue for the quarter grew to $1.77 billion, up from $1.42 billion in the prior-year quarter. Adjusted EBITDA came in at $40 million (up from $38 million), while adjusted net income improved to $10 million from $7 million a year ago. On a GAAP basis, RXO reported a net loss of $9 million, unchanged year over year, but when accounting for one-time transaction and restructuring costs, adjusted diluted EPS was $0.06 per share. | Key Financial Metric | Q2 2026 | Q2 2025 | | Revenue ($M) | 1,774 | 1,419 | | Gross Margin (%) | 13.9 | 17.8 | | Adjusted EBITDA ($M) | 40 | 38 | | Adjusted Net Income ($M) | 10 | 7 | | GAAP Net Loss ($M) | -9 | -9 | Third-Quarter outlook: positive sequential and year-over-year trends anticipated. Looking ahead, RXO anticipates continued sequential and year-over-year gains in Brokerage volume and gross profit per load for the third quarter. Management projects adjusted EBITDA in the $35 million to $45 million range, reflecting sustained margin discipline and operational leverage. Notably, Managed Transportation was awarded approximately $100 million in additional freight under management, further strengthening future revenue streams. Operational resilience and momentum into late 2026. Despite broader market challenges, RXO's focus on tech-enabled brokerage, strict carrier vetting, and recognized cargo security practices (with awards from CargoNet and FreightWaves) underpin its steady improvement. The company is riding the early stages of a freight cycle recovery, leveraging its unique algorithms for spot bidding and mini-bids across its network. Key takeaway for investors. RXO's second-quarter performance reveals a company with operational flexibility: improving profit metrics even as broader gross margins compress. The latest truckload and last mile growth, alongside higher adjusted profits and positive third-quarter guidance, make RXO a name worth monitoring. For investors, RXO's momentum into late 2026 suggests that its market share strategy and tech-driven execution are starting to yield sustained operating leverage - though diligence on recurring margin trends and core profitability remains essential. Contact Information: If you have feedback or concerns about the content, please feel free to reach out to Market Chameleon via email at [email protected]. About the Publisher - Marketchameleon.com: Marketchameleon is a comprehensive financial research and analysis website specializing in stock and options markets. Market Chameleon leverage extensive data, models, and analytics to provide valuable insights into these markets. Its primary goal is to assist traders in identifying potential market developments and assessing potential risks and rewards. NOTE: Stock and option trading involves risk that may not be suitable for all investors. Examples contained within this report are simulated and may have limitations. Average returns and occurrences are calculated from snapshots of market mid-point prices and were not actually executed, so they do not reflect actual trades, fees, or execution costs. This report is for informational purposes only, and is not intended to be a recommendation to buy or sell any security. Neither Market Chameleon nor any other party makes warranties regarding results from its usage. Past performance does not guarantee future results. Please consult a financial advisor before executing any trades. You can read more about option risks and characteristics at theocc.com. The information is provided for informational purposes only and should not be construed as investment advice. All stock price information is provided and transmitted as received from independent third-party data sources. The Information should only be used as a starting point for doing additional independent research in order to allow you to form your own opinion regarding investments and trading strategies. The Company does not guarantee the accuracy, completeness or timeliness of the Information. Disclosure: This article was generated with the assistance of AI