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Mercier Consultancy Group

French Speaking Digital Trust and Safety Analyst

Risk & ComplianceConfirmed live in the last 24 hours
Full-timeSofia, Bulgaria

About the Job

Requirements

  • Native or fluent French, spoken and written, is mandatory.
  • A valid European Union passport is required for legal employment.
  • Strong analytical skills and the ability to exercise sound judgment in complex social media moderation scenarios are required.
  • High proficiency in English is required for collaboration with the international team in Sofia.
  • Ability to relocate to Sofia, Bulgaria, for this on-site role is required.

Responsibilities

  • Monitor and evaluate social media content to ensure compliance with community guidelines and safety policies.
  • Analyze reported content within the French-speaking digital space and make decisions to protect platform integrity.
  • Collaborate with cross-functional teams to identify and mitigate emerging trends or threats in the social media landscape.
  • Maintain high accuracy and efficiency while handling sensitive material in a fast-paced environment.
  • Provide constructive feedback to enhance existing trust and safety protocols for global users.
  • Document trends and escalate complex cases requiring specialized investigation.
  • Uphold professional conduct and operational compliance standards.

About the Company

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