Full-Time

Ambulatory Care Assistant

WVU Medicine

WVU Medicine

Academic health system

No salary listed

Morgantown, WV, USA

In Person

Category
Medical, Clinical & Veterinary (1)
Required Skills
Inventory Management
Patient Care
Quality Assurance (QA)
Basic Life Support (BLS)

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Requirements
  • A high school diploma or equivalent is required.
  • Graduate from a Medical Assistant Program or the Med Ed Program, or have one year of clinical experience.
  • Obtain Basic Life Support certification within 30 days of hire.
  • Pass a state criminal background check and, when applicable, a federal criminal background check for regulated areas.
  • Lift, move, stoop, reach, stand, walk, and carry materials and equipment weighing 40 or more pounds.
  • Position and/or lift patients and stand or walk for 4 to 12 hours per day.
  • Work in a clinical outpatient environment with frequent exposure to biohazards and communicable disease.
  • Respond quickly to varying demands from providers and patients.
Responsibilities
  • Provide patient-care and treatment support as directed by attending providers in an outpatient clinic.
  • Provide clerical and clinical support to medical staff in the assigned unit.
  • Support medical staff in meeting patient needs and operating the outpatient unit efficiently.
  • Assist providers with requisitions and forms for patient examinations or testing, help ensure test results are available, and assist patients and providers during medical office visits.
  • Administer prescribed medication under the supervision of an attending provider.
  • Perform qualitative and quantitative tests and examinations of specimens.
  • Obtain and document patient specimens as ordered.
  • Document and report test results to the medical provider.
  • Perform assigned or ordered point-of-care testing after training and skills testing, and maintain quality-control testing and logs.
  • Schedule additional ancillary testing and assist providers with requisitions or forms for patient examination or testing.
  • Act as a chaperone during medical examinations.
  • Ensure medical records and test results, including records from referring physicians, are available for visits; inspect and review records for correct order and completeness.
  • Monitor the nurse call system and relay telephone calls and information to appropriate staff.
  • Provide patients, families, and visitors with assistance and information as instructed by the physician.
  • Participate in the Quality Assurance Program to help ensure quality patient services.
  • Generate required patient-charge data according to WVU Medicine outpatient procedures.
  • Maintain inventory of supplies and equipment for patient-care needs by preparing orders and reporting needs to the supervisor.
  • Demonstrate knowledge of the use and care of printers, embossers, computers, and other assigned equipment.
  • Assist with maintenance of inventory and equipment on the assigned outpatient unit.
  • Schedule and coordinate new and return appointments using the computerized system according to WVU Medicine outpatient clinic policies and procedures.
  • Schedule and coordinate diagnostic and therapeutic procedures.
  • Assist with patient registration, collect identification and billing information, enter data into the computer, obtain charts and fee sheets, and obtain signatures for release of information and consent to treatment.
  • Assist the Registration Specialist with depositing money and late-night coverage.
  • Assist the Manager or Supervisor with unit correspondence using computer software.
  • Process and mail letters to patients.
Desired Qualifications
  • Registration or certification as a medical assistant.
  • One year of experience as a medical assistant or in patient care.

WVUMedicine is an academic health system serving West Virginia and the surrounding region. The system operates hospitals, clinics, specialty programs, emergency care, research, and medical education through an integrated network. It serves patients, families, referring clinicians, students, researchers, and regional communities. Its operating model centers on clinical care, hospital operations, ambulatory services, education, research, and shared system support. Teams work across nursing, physicians, allied health, research, technology, facilities, administration, and patient services. Work depends on coordination among clinical, operational, technical, and support teams across its care settings and communities.

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