Linah Group

Runs farms, food businesses and a resort in Egypt

Customer Support Engineer - Agriculture Sector

Regulatory & Quality (Life Sciences)Confirmed live in the last 24 hours

Full-timeBahariya Oasis, Al Wahat Al Baharia, Giza Governorate, Egypt

About the Job

Requirements

A Bachelor of Science degree in Agricultural Engineering, Agronomy, Plant Protection, or Crop Science.
Excellent Arabic and a good command of English for reporting.
Familiarity with software, helpdesk tools, data logging, and customer relations.
Three to five years of intensive, direct field experience in large-scale commercial fruit or high-value date palm cultivation.
Practical field capability to identify crop nutritional deficiencies, irrigation blockages, and phytosanitary threats.
Experience using mobile agricultural logging applications, entering field data into enterprise resource planning systems, and handling basic digital mapping tools.

Responsibilities

Execute precision field audits, routine standard recommendation visits, emergency pest scouting, and technical worker training across designated owned, managed, and consulting-only properties.
Conduct routine and unannounced on-site technical audits, using the Quality Department’s 1–5 scoring matrix to evaluate soil, irrigation, nutrition, and crop health status.
Author data-backed, logic-driven technical recommendation reports after every site visit, detailing corrective protocols and submitting them within contractual timelines.
Monitor, log, and document the field performance and biological efficacy of traded vendor inputs, including fertilizers and pesticides, and leased machinery used on client farms.
Conduct localized, hands-on field workshops for farm labor on pollination, pruning, canopy management, and harvesting protocols.
Cross-reference physical field observations with digital soil moisture sensors, weather stations, and enterprise resource planning logs, escalating data discrepancies to the Regional Account Manager.
Maintain compliance with the daily deployment routes, ticketing priority rules, and travel schedules issued by the Centralized Planning Department.

Customer Support Engineer - Agriculture Sector

Linah Group · Baharia Oasis, Egypt · Full-time · Posted 2026-09-07

Workplace: on_site

Department: Agri-Service

Description

Reporting directly to the Region Account Manager, the Technical Support Engineer is the high-mobility, frontline technical expert of the Centralized Technical HUB. This position executes precision field audits, routine standard recommendation visits, emergency pest scouting, and technical worker training across all designated owned, managed, and consulting-only properties.
Operating strictly within a consultative framework, this role carries Zero Direct Line Authority over farm labor or regional operational execution. The Technical Support Engineer functions as an elite technical coach on the ground and relies entirely on schedules and routes facilitated and issued by the Planning Department.
Execute routine and unannounced on-site technical audits, utilizing the Quality Department’s 1–5 scoring matrix to evaluate soil, irrigation, nutrition, and crop health status.
Author data-backed, logic-driven technical recommendation reports following every site visit, detailing exact corrective protocols and submitting them within strict contractual timelines.
Monitor, log, and document the actual field performance and biological efficacy of traded vendor inputs (fertilizers, pesticides) and leased machinery used on client farms.
Conduct localized, hands-on field workshops for farm labor regarding high-precision tasks, including pollination, pruning, canopy management, and harvesting protocols.
Cross-reference physical field observations with digital soil moisture sensors, weather stations, and ERP logs, escalating data discrepancies to the Regional Account Manager.
Maintain 100% compliance with the daily deployment routes, ticketing priority rules, and travel schedules issued by the Centralized Planning Department

Requirements

B.Sc. in Agricultural Engineering, Agronomy, Plant Protection, or Crop Science.
Excellent Arabic and good command of English (for reporting)
Familiarity with softwares, helpdesk tools, and data logging, Customer relations.
3–5 years of intensive, direct field experience in large-scale commercial fruit or high-value date palm cultivation.
Proven, practical field capability to identify crop nutritional deficiencies, irrigation blockages, and phytosanitary threats.
Experience using mobile agricultural logging applications, entering field data into ERPs, and handling basic digital mapping tools.

Benefits

Annual Bonus
Medical Insurance
Life & Social insurance

Apply

Apply at Linah Group

About the Company

Linah Group

Runs farms, food businesses and a resort in Egypt

Linah Group operates agricultural, food manufacturing, retail and hospitality businesses in Egypt. Its Linah Farms business grows Medjool and Barhi dates and other crops, then sorts, packs and exports produce for commercial buyers while selling packaged foods directly to consumers. The group also includes Cookievore, a bakery business, and NoorNation, which develops renewable energy and water systems. Its hospitality operations include Sultan Gardens Resort in Sharm El Sheikh, and a group technology function coordinates systems across the operating businesses. The farming operation traces its roots to a desert reclamation project begun in 1997 in the Bahariya Oasis.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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