Director of Engineering
Four Seasons
Director of Engineering
Four Seasons
Luxury hotel management with branded residences
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Set along 100 acres of pristine beachfront on Okinawa’s west coast, Four Seasons Resort and Private Residences Okinawa will introduce a new expression of resort living in Japan. Designed in harmony with the island’s natural landscape and cultural heritage, the resort will feature guest rooms, private villas, residences, and a beach club, all connected through walkable gardens and open spaces. With a focus on thoughtful design, connection to nature, and the signature service that defines Four Seasons, the resort will offer both guests and team members the opportunity to be part of something truly special in one of Japan’s most unique destinations.Set along 100 acres of pristine beachfront on Okinawa’s west coast, Four Seasons Resort and Private Residences Okinawa will introduce a new expression of resort living in Japan. Designed in harmony with the island’s natural landscape and cultural heritage, the resort will feature guest rooms, private villas, residences, and a beach club, all connected through walkable gardens and open spaces. With a focus on thoughtful design, connection to nature, and the signature service that defines Four Seasons, the resort will offer both guests and team members the opportunity to be part of something truly special in one of Japan’s most unique destinations.
About the role
As the Director of Engineering, you will oversee a team of Engineering and Maintenance specialists responsible for all engineering operations to ensure the safety and comfort of guests and employees. You will also have responsibility in all aspects of hotel facility and building maintenance including electrical, plumbing, steam, gas, fire & safety, HVAC refrigeration, interior, paint and decorating, and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.
What you will do
Oversee the day-to-day operations of the engineering department, including maintenance, repairs, and upkeep of all hotel facilities, guestrooms, and public areas
Develop, implement, and continuously improve preventive maintenance programs to minimise downtime and ensure asset longevity
Establish and manage an effective work-order system to ensure timely and efficient completion of maintenance requests
Ensure all engineering services effectively support both guest satisfaction and operational needs
Lead, mentor, and develop the engineering team, fostering a culture of safety, accountability, and excellence
Conduct regular training, safety briefings, and performance management activities
Promote clear communication and collaboration within the team and across departments
Plan, manage, and execute capital improvement projects, renovations, and building upgrades
Ensure all projects are delivered on time, within budget, and in accordance with quality standards
Coordinate with contractors, vendors, and internal teams to ensure seamless execution
Apply structured project management methodologies, including planning, scheduling, and resource allocation
Maintain accurate project documentation and completion records
Prepare and manage the engineering budget, ensuring cost-effective operations
Monitor expenditures and identify opportunities to optimise costs without compromising quality
Support procurement planning, including sourcing of materials, parts, and services
Ensure compliance with all local regulations, environmental standards, and corporate policies
Conduct regular safety inspections and ensure all engineering practices meet required standards
Promote a safe working environment and ensure adherence to safety procedures at all times
Drive energy-saving initiatives and sustainability programs across the property
Identify opportunities to improve operational efficiency and engineering performance
Analyse technical issues and implement effective, timely solutions
Work closely with operational departments (e.g., Housekeeping, Front Office) to ensure seamless hotel operations
Partner with senior management to align engineering priorities with overall business objectives
Collaborate with the Onsite Manager to coordinate daily maintenance and grounds upkeep
Ensure all engineering methods, materials, and practices comply with local regulations and corporate standards
Maintain professional communication with guests, team members, and external partners
Perform all duties in alignment with company standards and operational expectations
What you bring
Minimum of 10 years as engineering professional in hospitality, service or luxury industry
A university degree or equivalent experience
Project management experience
Pre-opening and renovation experience in hotels/resorts in Asia preferable.
Excellent analytical skills and ability to identify pattern in data to make recommendations in an environment with competing demands
Strong written and verbal communication skills in English and Japanese
Proactive, hands on and able to operate autonomously
Luxury hotel management with branded residences
Four Seasons manages a global network of luxury hotels, resorts, and branded residences under the Four Seasons name, typically without owning the real estate. It earns mainly through management fees tied to hotel revenue and operating profit, plus licensing and fractional ownership fees. Its differentiator is a strict focus on quality, service, culture, and brand, with offerings like branded residences and Four Seasons Residence Clubs that blend hotel services with ownership. Its goal is to maintain leadership in luxury hospitality by delivering exceptional guest experiences, expanding premium properties globally, and offering distinctive ownership that ties guests to the Four Seasons lifestyle.
Explore more opportunities at Four Seasons