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Kaiser Permanente

Integrated healthcare provider and payer platform

Licensed Mental Health Counselor/Professional

Mental & Behavioral HealthConfirmed live in the last 24 hours
Full-timeHonolulu, HI, USAIn-person

About the Job

Requirements

  • Minimum of three years of post-degree clinical experience.
  • A Master's degree in Marriage and Family Therapy, clinical counseling, or an allied field related to the practice of mental health counseling from an accredited college or university.
  • A Hawaii Licensed Marriage and Family Therapist license or Hawaii Mental Health Counselor license.
  • A National Provider Identifier is required at hire.
  • Basic Life Support certification from the American Heart Association is required at hire.
  • Experience in brief triage assessment of a variety of mental health and substance use disorders.
  • Experience providing evidence-based treatment, including individual and group therapy, intensive outpatient treatment, and/or partial hospitalization programs for children and/or adults, including people with serious or chronic mental illness.
  • Knowledge and skill in documentation according to national accreditation guidelines.
  • Knowledge and experience conducting assessments and diagnostic evaluations using the latest Diagnostic and Statistical Manual of Mental Disorders.
  • Knowledge and skill in adaptability, change management, conflict resolution, decision making, group process facilitation, interpersonal relations, oral communication, problem solving, quality management, teamwork, and written communication.
  • A taxonomy code is required at hire.
  • Successful completion of the credentialing process upon hire is required.

Responsibilities

  • Provide telephonic triage and screening for members requesting behavioral health services, help ensure appropriate levels of care, schedule appointments, and make external provider referrals when necessary.
  • Provide crisis management for members seeking behavioral health services.
  • Coordinate admissions and discharges for members requiring psychiatric admission, including contact with emergency rooms, courts, 911 operators, police, and other emergency contacts.
  • Coordinate crisis management, including welfare checks and emergency hospital admissions as needed.
  • Provide follow-up for post-hospital and emergency room discharges.
  • Determine the urgency of members’ needs and provide appropriate therapeutic actions, including crisis intervention and coordination of care and psychiatric admissions with psychiatrists, nurse practitioners, and/or psychologists.
  • Consult collaboratively with physicians and interdisciplinary clinical team members to support assessments and decision making; review difficult cases or quality assurance concerns; consult with team members and others in the organization; and participate in clinical team meetings, departmental planning, and quality management activities.
  • Provide psychotherapy and counseling for individuals, families, groups, and/or intensive outpatient programs for members with mental health and dual disorders, including crisis intervention, brief therapy, skills training, supportive therapy, stress management, addictions counseling, and family therapy as needed.
  • Use evidence-based treatment modalities in individual, family, couples, and group therapy.
  • Assess, identify, and treat members across developmental stages.
  • Conduct diagnostic evaluations using the latest Diagnostic and Statistical Manual of Mental Disorders and determine the appropriate level of care according to clinical needs.
  • Provide information and resources to members with mental health and dual disorders; use Kaiser Permanente and community resources; and provide clinical consultation in an integrated healthcare environment regarding family interactions, sociocultural determinants, and community resources.
  • May participate in Kaiser Permanente-sponsored research, collect and record data relating to identification and treatment of behavioral and interpersonal problems, and propose intervention and resolution alternatives.
  • Maintain clinical expertise and knowledge of current clinical conditions, methods, medications, theoretical frameworks, and interventions; deliver behavioral health crisis services according to professional and clinical guidelines and use evidence-based interventions and modalities.
  • Maintain written medical records of services rendered, including crisis intervention, screening and triage, collateral contacts, evaluations, and therapy.
  • Comply with organizational, departmental, state and federal guidelines, regulatory agency policies and procedures, and mandated patient-care and licensure guidelines.
  • Perform other clinical duties as assigned.

Desired Qualifications

  • Knowledge and skill in documentation according to national accreditation guidelines.
  • Experience providing risk assessments and crisis interventions for a range of mental health disorders and symptoms, such as on-call or crisis line services.
  • Experience triaging and screening for the appropriate level of care.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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