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EXL

Analyzes business data and runs outsourced operations

Senior Project Manager

Project ManagementConfirmed live in the last 24 hours
Full-timeGurugram, Haryana, IndiaNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Business, Finance, IT, or a related field is required.
  • At least 8 years of overall experience, including at least 5 years in program or project management, is required.
  • Strong knowledge of Agile project management tools such as JIRA, Trello, or Azure DevOps is required.
  • Ability to lead a team of 15–20 developers, testers, and business analysts and independently implement automation solutions.
  • Ability to manage large-scale, complex, fast-paced transformation programs across their full lifecycle.
  • Strong problem-solving and decision-making abilities are required.
  • Ability to work under pressure and adhere to tight deadlines is required.

Responsibilities

  • Own the end-to-end project lifecycle from conceptualization through rollout, ensuring alignment with business goals and strategic objectives.
  • Create, communicate, and manage project plans, including scope, timelines, milestones, deliverables, and resource allocation.
  • Use Agile frameworks such as Scrum and Kanban to identify, track, manage, and mitigate project risks, issues, and dependencies, escalating critical issues promptly.
  • Build and maintain relationships with key stakeholders and collaborate across business, development, and technology teams.
  • Build and maintain customer relationships, understand evolving customer needs, and provide ongoing technical support.
  • Facilitate stakeholder meetings, workshops, and presentations to ensure alignment and buy-in throughout the project lifecycle.
  • Coordinate and prepare governance update presentations for steering committees and central forums.
  • Lead, mentor, and develop the project team, fostering collaboration, accountability, and continuous improvement.
  • Coordinate with business stakeholders and team members to complete unit, integration, system, and user acceptance testing.
  • Ensure project deliverables meet or exceed quality standards, regulatory requirements, and client expectations.

Desired Qualifications

  • Experience in BFSI projects is preferred.
  • A master's degree, MBA, or relevant certification such as PMP or PRINCE2 is preferred.
  • Strong knowledge of BFSI processes, regulatory requirements, and industry trends is preferred.

About the Company

EXL

Analyzes business data and runs outsourced operations

EXL analyzes business data and runs outsourced operations for insurers, healthcare payers, banks, retailers, and other large organizations. Its teams combine industry expertise with data engineering and AI to handle tasks such as claims processing, payment reviews, customer service, and finance within existing technology environments. The company also builds software, including LifePRO, which manages insurance policies, and EXLdata.ai, which connects fragmented data for use in AI systems. Clients pay for consulting projects, ongoing managed services, and software delivered through the cloud. EXL was founded in 1999 and is headquartered in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1999

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