C

Commonwealth of Massachusetts

State government provides public services

Day Program Director

Social & Community ServicesConfirmed live in the last 24 hours
Full-timeDanvers, MA, USANo salary listedIn-person

About the Job

Requirements

  • Knowledge of Department of Developmental Services regulations, policies, practices, and service delivery systems.
  • Knowledge of vocational, pre-vocational, and volunteer activities within facility and community settings.
  • Knowledge of Title XIX regulations and program requirements.
  • Knowledge of the philosophy and programs of the Department of Developmental Services.
  • Knowledge of service provision, program monitoring, and accountability processes.
  • Knowledge of issues related to individuals with intellectual and physical disabilities.
  • Knowledge of human resources principles and practices.
  • Knowledge of mandated training requirements.
  • Ability to collaborate across disciplines, including psychology, recreation, speech, occupational therapy, and physical therapy.
  • Experience managing and supervising within a unionized workforce.
  • Ability to discuss individuals’ support needs within interdisciplinary teams and with administrative staff.
  • Knowledge of principles, methods, procedures, and practices for supporting individuals with developmental disabilities within a Day Habilitation Program.
  • Ability to determine appropriate staff-to-client ratios.
  • Training in cultural diversity or experience managing within a culturally diverse workplace.
  • Experience planning and facilitating facility consolidation and closure, and addressing related issues.
  • Experience managing staffing and personnel, including hiring, labor relations issues, and overtime management.
  • Ability to communicate verbally and in writing to articulate and document activities, data, and required information involving the day program.
  • Experience in budget management.
  • At least five years of full-time or equivalent part-time professional, internship, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration, or clinical management, or an equivalent combination of experience and the specified substitutions.
  • A certificate in a relevant or related field may substitute for one year of required experience; a bachelor's degree in a related field may substitute for two years; a graduate degree in a related field may substitute for three years; a doctorate degree in a related field may substitute for four years.
  • Successful candidates must acknowledge and attest to their COVID-19 and influenza vaccination status or required mitigation measures, as applicable to the position.
  • Recommended candidates must complete pre-employment screening, including a Commission for the Protection of Persons with Disabilities Abuse Registry Search, criminal background check, and fingerprint-based national background check.

Responsibilities

  • Ensure compliance with Title XIX regulations across unit supports, services, and operations within defined budgetary boundaries.
  • Ensure unit supports promote individuals’ rights and dignity, individual control, community membership, relationships, personal growth, and well-being by addressing areas of concern.
  • Develop, manage, and monitor support systems for individuals, maintaining an environment responsive to the needs of individuals and staff and to family concerns.
  • Provide oversight to the North Shore Enterprises Day Program at Hogan Regional Center.
  • Manage staffing and personnel, including hiring, labor relations issues, and overtime management.
  • Plan and assign work according to job requirements, staff capabilities, and available resources; review and evaluate work; determine training needs and arrange training; motivate staff; and determine or initiate/recommend disciplinary action.

Desired Qualifications

  • Five years of human services experience supporting people and applying complex regulations to daily practices and operations.
  • At least two years in a supervisory or management capacity.
  • Knowledge of management principles and practices, including planning, organizing, directing, motivating, controlling, decision-making, and supervision techniques.
  • Ability to supervise by planning and assigning work, reviewing and evaluating performance, determining and arranging training, motivating staff, and determining or recommending or initiating disciplinary action.
  • Ability to analyze program data, determine its applicability, draw conclusions, and make appropriate recommendations.

About the Company

Commonwealth of Massachusetts

State government provides public services

The Commonwealth of Massachusetts runs state government operations to deliver public services and enforce laws for residents and communities. It provides programs and services through agencies and online portals, and residents interact by applying for benefits, renewing licenses, paying fees, or accessing records. Unlike private companies, it is funded by public funds and guided by policy, accountability, and transparency to serve all residents rather than shareholders. Its goal is to improve people’s lives by implementing legislative actions and delivering reliable, efficient public services.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Boston, MA
Founded
1788

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