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Ally Financial

Auto financing and digital banking provider

Enterprise Architecture Governance Lead

IT OperationsUpdated on Nov 12
Full-time

About the Job

Requirements

  • At least 7 years of relevant experience.
  • A Bachelor's degree in Computer Science or Information Systems, or equivalent experience.
  • Hands-on experience with ServiceNow, preferably APM, Technology Portfolio, CMDB/CSDM-aligned data, and governance workflows.
  • Working knowledge of enterprise architecture governance concepts, standards, and review/decision forums.
  • Experience operating within control-based, risk-managed, or audit-supported processes, including evidence management and issue remediation.
  • Planning and organizational skills, attention to detail, ability to manage multiple workstreams, and reliable follow-through.
  • Communication and stakeholder management skills, including influencing technical and non-technical audiences without direct authority.
  • Experience in financial services or another regulated industry.
  • Familiarity with CSDM (v4/v5) and enterprise application and/or technology lifecycle management practices.
  • Experience supporting architecture review boards, governance councils, or similar decision forums.
  • Experience producing metrics, dashboards, and executive-ready summaries, and translating data into clear recommendations and actions.

Responsibilities

  • Lead day-to-day enterprise architecture governance processes, including architecture intake, assessment workflows, and end-to-end review coordination across stakeholders.
  • Perform quality assurance on governance submissions to ensure completeness, accuracy, and alignment with established enterprise architecture standards, policies, and control requirements.
  • Drive resolution of data gaps and risk/control issues by coordinating with architects, product teams, and delivery leads; document impacts and recommended paths forward for timely decision-making.
  • Own and maintain enterprise architecture governance documentation, templates, and operating procedures; keep them current, usable, and audit-ready.
  • Track governance outcomes, decisions, and exceptions; validate that approvals and compensating controls are documented and required evidence is retained according to policy.
  • Identify and implement process improvements, including automation, standardization, and cycle-time reduction, while preserving control integrity; quantify benefits and communicate changes to stakeholders.
  • Serve as operational lead for the enterprise application catalog within ServiceNow, including intake, maintenance, and data quality controls.
  • Maintain application records and required attributes, including ownership, lifecycle state, criticality, resiliency, and integration details, to support governance and reporting needs.
  • Partner with application owners and architects to remediate data quality issues and establish routines and accountability to improve completeness and accuracy at scale.
  • Support alignment to enterprise data standards, including CSDM and application taxonomy requirements; interpret requirements and translate them into practical catalog guidance.
  • Produce application portfolio insights for governance reviews, audit/risk requests, and portfolio optimization; explain findings and data limitations to leaders when needed.
  • Design and enforce data hygiene controls to prevent duplicate, incomplete, or stale records; define exception handling and drive closure with record owners.
  • Support governance and ongoing maintenance of the enterprise Technology Reference Model and technology catalog, including standards intake and lifecycle controls.
  • Maintain technology records and lifecycle status in ServiceNow; validate alignment with approved standards and manage updates through defined governance workflows.
  • Coordinate evaluation of new technologies with Architecture, Risk, and Security; ensure decision criteria, approvals, and evidence are documented.
  • Develop and deliver reporting on technology lifecycle, standards adherence, and risk exposure; highlight trends, outliers, and remediation priorities.
  • Ensure alignment between technology standards, Technology Reference Model decisions, and downstream governance processes; recommend updates when gaps or conflicts are identified.

Desired Qualifications

  • Experience with ServiceNow APM, Technology Portfolio, CMDB/CSDM-aligned data, and governance workflows is preferred.
  • Experience in financial services or another regulated industry.
  • Familiarity with CSDM (v4/v5) and enterprise application and/or technology lifecycle management practices.
  • Experience supporting architecture review boards, governance councils, or similar decision forums.
  • Experience producing metrics, dashboards, and executive-ready summaries, and translating data into clear recommendations and actions.

About the Company

Ally Financial

Auto financing and digital banking provider

Ally Financial originated as GMAC, the dealership-financing arm of General Motors, and now operates as an independent bank holding company. It provides consumer auto loans, dealership financing, and digital banking services through Ally Bank (online accounts and related products). The company differentiates itself with a long transition to a customer-focused, digitally driven platform that emphasizes clear pricing and online access. Its goal is to deliver accessible, transparent auto financing and online banking to customers nationwide.

Company size
10,001+
Company stage
IPO
Headquarters
Detroit, MI
Founded
1919

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