Full-Time
Home Loans Member Advocate
SoFi
5,001-10,000 employees
Mobile-first fintech lending, investing, planning
No salary listed
Company Historically Provides H1B Sponsorship
Charlotte, NC, USA
In Person
Bachelor's
 Finance & Banking (1) |
|---|
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- Bachelor’s Degree and 2 years of proven sales experience in the mortgage industry as a licensed loan officer
- NMLS licensing is required.
- Knowledge of Fannie Mae, Freddie Mac, VA and FHA Guidelines (Jumbo a plus)
- Ability to maintain a pipeline of 15-25 loans of mixed variety
- Excellent oral and written communication skills
- Works well under pressure and requires minimal supervision to perform basic job functions
- Has an eagerness to delight clients throughout the loan process
- Multiple existing state licenses are preferred but not required. Employer will offer additional license opportunities. Applicant must meet minimum requirements for states to include; background checks, fingerprints, and continuing education.
- Retention: Identify sales opportunities while servicing customers in order to retain business
- Retention: Work with management to create, optimize, and evolve retention strategies to keep clients in the future
- Retention: Work closely with secondary markets to ensure minimum company profitability margins are still met while retaining existing borrowers
- Retention: Identify areas of customer improvement
- Retention: Evaluate the customer service experience
- Retention: Develop an understanding of what is needed to create a great client experience
- Retention: Provide direct feedback to management to ensure sales and operations teams are providing excellent customer service
- Retention: Evaluate program results and optimize as needed with management
- Loan Restructure: Identify and address loan guideline fails
- Loan Restructure: Work directly with borrower and operations team to ensure the restructured loan is successfully delivered to our borrower and terms are agreed upon
- Loan Restructure: Work closely with processing, sales, and secondary to minimize customer engagement and maximize the overall customer experience with limited delays and contact
- Loan Restructure: Identify areas of customer improvement
- Loan Restructure: Optimize the customer service experience
- Loan Restructure: Develop an understanding of what is needed to create a great client experience
- Loan Restructure: Provide direct feedback to management to ensure sales and operations teams are providing excellent customer service
- Loan Restructure: Evaluate program results and optimize as needed with management
- Loan Restructure: Improve lock-to-fund conversions by managing escalated files and bringing resolution with improved cycle times
- Knowledge of Encompass LOS and Optimal Blue
- Experience with Day One Certainty Validations, HomeReady and HomePath products
SoFi is a fintech company that provides a broad set of personal finance services through a mobile-first platform. It offers home loans, personal loans, student loan refinancing, credit cards, and investment options, along with financial planning and estate planning services. The platform also provides educational resources to help users understand financial decisions. SoFi makes money from interest and fees on lending products and management fees on investment products, aiming to keep users within its ecosystem by offering multiple services under one roof. The key difference from competitors lies in its integrated, member-focused approach—combining lending, investing, planning, and education in a single mobile-centric experience. SoFi’s goal is to help individuals achieve their financial goals and improve their financial health by making it easy to manage money through a streamlined, inclusive platform.
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
San Francisco, California
Founded
2011
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Simplify's Take
What believers are saying
- Q2 2026 revenue reached $1.2 billion, up 40%, with 30% EBITDA margins.
- Total members hit 15.8 million, while 51% of new products sold to existing members.
- Guidance rose to $4.75-$4.85 billion revenue after record $14.8 billion loan originations.
What critics are saying
- July 2026 data-breach class action alleges exposure of 38,049 customers' sensitive records.
- Q2 2026 crypto revenue was $134.3 million, but net revenue was only $1.2 million.
- Cross-selling still depends on lending; any credit shock would hit deposits and originations fast.
What makes SoFi unique
- SoFi combined banking, lending, investing, and crypto in one mobile app.
- SoFi Plus surpassed 200,000 subscribers, deepening sticky primary-account relationships.
- August 5, 2026 private-market funds extend retail access into CAZ, AngelList, and OpenAI exposure.
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Benefits
You’re taken care of. SoFi employees receive comprehensive health, vision, dental, life insurance, and disability benefits—as well as flexible time off, fitness, fertility, and family planning options.
Realize your ambitions. We want to help our employees achieve financial freedom, just like our members. That’s why we contribute $200 per month toward your student loans to help pay down your debt—plus free financial classes.
Never stop learning. We offer frequent training, mentorship opportunities, and leadership programs to develop our people. We also cover tuition costs for approved programs, up to $5,250 per year.
Growth & Insights and Company News
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↓ -8%SoFi Technologies posted record results but shares fell 9% on earnings day, contributing to a 42% decline this year. The fintech added 1.1 million members in Q2 2026, reaching 15.8 million total, up 35% year-over-year. Cross-selling accelerated, with 51% of new products going to existing members. Tangible book value jumped 80% to $9.5 billion, whilst loan originations hit a record $14.8 billion, up 69%. Despite raising revenue guidance to $4.75–$4.85 billion, management left profit forecasts unchanged at $1.6 billion EBITDA and $0.60 EPS. CEO Anthony Noto cited shifting rate expectations and reinvestment priorities. SoFi trades at 27 times forward earnings versus Robinhood's 42 times, though SoFi carries heavier short interest at 14.61% of float. Hedge fund ownership dropped from 56 to 47 funds in Q1 2026.
SoFi expands access to private markets with funds from CAZ Investments and AngelList Asset Management. * Wealth Management * 06.08.2026 05:59 am SoFi Technologies, Inc., the everything app for digital financial services, today introduced three new private market funds from CAZ Investments and AngelList Asset Management. These funds provide exposure to private market strategies across AI, fintech, healthcare, defense, and other sectors, with investments that may include companies such as OpenAI, Anthropic, Anduril, and others. Investors are looking beyond traditional stocks and bonds, but the complexity of private market investing has historically put these strategies out of reach for many. SoFi Securities LLC, is helping bridge that gap by pairing expanded access to these private market strategies with educational resources that empower members to invest with greater confidence. The new funds include: * CAZ GP Stakes Fund: Seeks long-term capital appreciation and current income by investing primarily in alternative asset management firms, including firms that manage private equity, private credit, real estate, infrastructure, commodity-related securities, and venture capital strategies. * CAZ Strategic Opportunities Fund: Seeks long-term capital appreciation and current income through broad exposure to innovative and predominantly private markets. The fund seeks exposure across multiple asset types, including private equity, private credit, real estate/real assets, and liquid assets. * AngelList Asset Management's USVC Venture Capital Access Fund: Seeks long-term capital appreciation by investing in venture capital funds and underlying private growth-oriented companies with exposure across AI, fintech, healthcare, defense, and other innovation-driven sectors, which may include opportunities connected to the AngelList platform. "SoFi is making alternative investing more accessible for investors looking to diversify their portfolios, but who have previously faced barriers to entry," said Anthony Noto, CEO of SoFi. "We're proud to expand our selection of investment opportunities across private equity, real estate, venture capital, and more, giving members more ways to diversify their portfolios and pursue their financial ambitions." This expanded offering provides SoFi Invest members with: * High-quality investments: Strategies of this type have been historically out of reach for many. These funds include strategies investing directly in private companies or indirectly through other private market funds and investment vehicles. * Periodic Liquidity: Unlike many traditional private investments, these funds intend to offer periodic, limited opportunities to have shares repurchased, giving investors greater flexibility to access their capital. * Low-friction experience: Private market investing can be complex, with unfamiliar terminology and fund structures. SoFi helps simplify the experience through educational resources, transparent reporting, and a seamless investing experience within the SoFi app. * Lower minimums: With minimum investments starting at $500 for the USVC Fund and $2,500 for the CAZ funds, investors can access private market strategies with lower capital requirements than many traditional private investments. Over the past year, SoFi has expanded its private markets offering with additional funds from asset management firms including Cashmere, ARK Invest, and Liberty Street Advisors. Today's launch marks another step in broadening access to private market investing.
SoFi democratizes private equity with new CAZ and AngelList funds featuring OpenAI exposure. Quick summary. SoFi is expanding investor access to private markets funds by partnering with CAZ Investments and AngelList. This initiative allows retail investors to gain exposure to high-value private companies like OpenAI and Anthropic with entry points as low as $500, effectively democratizing institutional-grade venture capital strategies. How does SoFi expand access to private markets funds? SoFi solves the barrier to entry problem for retail investors by lowering the capital requirements typically associated with venture capital. By offering private markets funds from CAZ Investments and AngelList Asset Management, SoFi enables users to invest in late-stage private companies with minimums starting at $500 for the USVC Fund and $2,500 for CAZ-managed funds. This shift moves away from the traditional model where such investments required six-figure commitments and accredited investor status. * Institutional-style strategies now available to everyday brokerage users. * Diversified sector exposure including AI, defense tech, and healthcare. * Streamlined digital onboarding directly through the SoFi mobile application. What companies are included in the new SoFi funds? The new investment vehicles provide a diversified portfolio approach to the private sector. Investors can gain indirect exposure to market-leading AI firms such as OpenAI and Anthropic, as well as defense technology innovator Anduril. These private markets funds are designed to capture value from companies that are staying private longer, allowing retail participants to benefit from valuation growth cycles previously reserved for institutional players and ultra-high-net-worth individuals. * OpenAI and Anthropic represent the core of the AI-focused exposure. * Anduril provides a foothold in the rapidly expanding defense technology market. * Periodic liquidity features offer limited share repurchases to improve capital flexibility. Ff news take: This move by SoFi significantly moves the needle for retail wealth management. By integrating private markets funds into a self-directed brokerage, SoFi is challenging the traditional boundaries between retail and institutional investing. Providing access to "white whale" companies like OpenAI is a massive customer acquisition play that reinforces SoFi's position as a comprehensive financial super-app for the next generation of investors. Featured speakers.
SoFi Technologies has achieved exceptional revenue growth of 35.9% annually over the past two years, demonstrating significant market share gains in digital financial services. The company's earnings per share increased 183% annually during this period, outpacing revenue growth and showing strong profitability on incremental sales. Despite currently burning cash with a trailing 12-month free cash flow margin of -263%, SoFi's performance metrics suggest potential for long-term value creation. The platform offers lending, banking, investing and other financial services to its members. In contrast, analysts question PAR Technology and 1-800-FLOWERS due to cash burn concerns, declining returns on capital, and weakening consumer trends.
SoFi Technologies reported second-quarter revenue of $1.2 billion, up 40% year over year, and earnings per share of $0.12, beating estimates. Despite this, shares fell 10% as the company didn't raise its 2026 profit guidance. A notable metric emerged: 51% of SoFi's 2.22 million new products last quarter went to existing members, up from 43% in Q1 and 35% a year ago. The company added 1.12 million new members, bringing total membership to 15.81 million. The average member now uses 1.54 products, compared to 1.46 a year earlier. This shift towards cross-selling existing customers, who are cheaper to serve than acquiring new ones, could boost customer lifetime value and profit margins going forward.