A basic understanding of tennis rules and gameplay, or willingness to learn.
Must be at least sixteen years of age.
Must be able to meet the listed physical requirements, including standing and walking, using a phone and computer, driving, and occasionally lifting more than 50 pounds.
Responsibilities
Assist members and guests with reserving tennis courts, clinics, and lesson times, and enforce reservation policies.
Assist customers with purchases and merchandise questions, process customer payments, monitor the front counter, and help maintain tennis-shop inventory where applicable.
Monitor tennis courts to ensure players are using their assigned courts.
Fill water coolers and periodically empty garbage cans.
Perform light to moderate tennis-court maintenance, including operating an electric cart on clay courts, squeegeeing and sweeping asphalt courts, checking nets, and tying down windscreens.
Meet the club's quality, service, and safety expectations through service- and solution-oriented interactions with staff, members, and guests.
Perform additional assignments as directed by club or company managers.
Attend all scheduled shifts on site regularly and punctually.
Desired Qualifications
Previous customer service experience is preferred.
Description
Landscapes Golf Management and River Run Country Club are seeking a Part Time Tennis Assistant to help in our Tennis Shop. The ideal candidate will assist in the daily operations of the Tennis Shop and provide excellent customer service to our members and guests. Shifts will primarily consist of weekends from 8:30 a.m. - 6 p.m. and some weekday evening shifts from 4 p.m. - 8 p.m.
River Run Country Club in Davidson, NC, a haven of elegance just minutes from Charlotte. Our course, designed by Robert Walker and Ray Floyd, blends beautifully with the natural terrain, offering an unparalleled golfing experience. Beyond the greens, members have exclusive access to top-tier tennis, a modern pool and fitness complex, and three unique dining experiences. River Run Country Club represents the finest in club facilities, inviting you to discover, play, and enjoy a lifestyle of leisure and luxury. To learn more about River Run Country Club visit - www.riverruncc.com.
Our Values Bring Us Together; Our Expertise Sets Us Apart. We at LGM believe these values are instrumental to our daily operations. LGM Values: Do the Right Thing, Take Care of Each Other, Find a Way, Lead, Be the Best
Responsible for attending to the tennis needs of the club members and guests. This includes reserving tennis court times, recording all charge tickets and maintaining cleanliness of courts.
ESSENTIAL JOB FUNCTIONS
The essential functions include, but are not limited to the following:
Assists members and guests in reserving tennis courts, clinics and lesson times and enforcing reservation policies.
Assist customers with purchases and merchandise questions, cash out members/customers, monitor the front counter and assist with maintaining inventory in the tennis shop where applicable.
Monitor tennis courts to ensure that all players are playing on assigned courts.
Fills water coolers and empties garbage cans periodically throughout shift.
Performs light to moderate maintenance of tennis courts, such as, operating an electric cart on clay courts, squeegee and sweep asphalt courts, check nets and tie down windscreens, etc.
Demonstrates a commitment to the work and success of the club and the Company by being service- and solution-oriented, having positive interactions with all club staff and members/guests, and meeting established quality, service and safety expectations.
Performs additional assignments per the direction of club or Company managers.
Regular and punctual attendance on site for all scheduled shifts is required.
Requirements
KNOWLEDGE, SKILLS AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Excellent customer service skills.
Basic understanding of the rules and game play of tennis or willingness to learn
EDUCATION AND EXPERIANCE
Must be a minimum of sixteen (16) years of age
Previous customer service experience preferred.
PHYSICAL REQUIREMENTS
Seeing and hearing: read documents, computer screen, answer phones, communicate in person 0-24%
Standing and walking 25-50%
Climbing, stooping, squatting and kneeling 0-24%
Dexterity: utilizing phone, typing, writing and driving 50-100%
Lift in excess of 50 pounds 0-24%
Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description may be changed or updated at any time without notice.