Full-Time
Vehicle Operations Specialist
Posted on 2/21/2025
Octopus Energy
1,001-5,000 employees
Provides affordable green energy solutions
Junior
Remote in UK
You match the following Octopus Energy's candidate preferences
Employers are more likely to interview you if you match these preferences:
- An understanding of the current challenges in the fleet industry
- Experience working in either a body shop, workshop, incident management/insurance company or fleet company.
- Confident liaising with drivers to de-escalate situations and have a ‘phone-first’ approach
- Hold partners/dealers and manufacturers accountable for agreed SLAs
- Knowledge of vehicle repair processes and associated supply chains
- A strong ability to analyse repair estimates and identify potential cost discrepancies or unjustified expenses is preferable
- Experience working independently and as part of a close-knit team
- A curious and keen-eye for detail to spot areas of improvement - we love hearing ideas!
- To be a natural finisher and an effective operator - you leave no loose ends in your path
- To want to be part of a rapidly growing company and be comfortable adopting changes quickly and adapt as the team and fleet grow.
- Minimise vehicle downtime as we rapidly expand our fleet by progress chasing when vehicles are in for repair, escalating with manufacturers/dealers/partners where necessary
- ‘Own’ customer escalations from start to finish and flag common root causes to mitigate from happening in the future
- Act as a bridge between the company and repair partners, fostering trust and open communication. Develop strategies to strengthen partnerships, ensuring they deliver consistent, high-quality services that align with our mission
- Champion green parts and innovative solutions to minimise vehicle downtime
- Show a willingness to mentor and upskill team members, sharing your body shop knowledge to create a more informed and capable team
- Assist all areas of the Vehicle Operations Team when required, this may involve vehicle insurance, hire vehicle management and arranging vehicle recalls etc.
- A strong ability to analyse repair estimates and identify potential cost discrepancies or unjustified expenses is preferable
Octopus Energy provides affordable green energy solutions to households and businesses across multiple countries, including the UK, US, Japan, Germany, New Zealand, and Australia. The company focuses on renewable energy and utilizes technology and data to enhance its services. Its main product offerings include direct energy sales to consumers and the licensing of its proprietary Kraken technology platform to other energy providers. This platform helps streamline energy management and improve customer experience. Unlike many competitors, Octopus Energy emphasizes sustainability and offers additional services such as electric vehicle solutions. The company's goal is to make green energy accessible and affordable while promoting the use of renewable resources.
Company Size
1,001-5,000
Company Stage
Growth Equity (Venture Capital)
Total Funding
$2.5B
Headquarters
London, United Kingdom
Founded
2016
Simplify's Take
What believers are saying
- 'Zero Bills' initiative could revolutionize sustainable living in the UK.
- Partnership with Energisa opens South American renewable energy market.
- Investment in Ocergy enhances offshore wind capabilities globally.
What critics are saying
- Increased competition in renewable energy may impact market share.
- Rapid international expansion exposes Octopus to geopolitical risks.
- £3 billion repayment to UK government could strain financial resources.
What makes Octopus Energy unique
- Octopus Energy's Kraken platform optimizes energy usage for zero-bill homes.
- The company leads in electric aircraft charging with AeroVolt collaboration.
- Octopus Energy's global reach includes partnerships in Brazil and Japan.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation
401(k) Company Match
Parental Leave
Flexible Work Hours
Company Equity
OE Group Share Scheme
Growth & Insights and Company News
6 month growth
↓ -1%1 year growth
↓ -15%2 year growth
↑ 0%Octopus Energy’s generation arm has announced a new investment in Nordic Generation Fuels (NGF) to accelerate clean air travel.
Carolyn Dawson of Tech Nation says tech companies can make an impact on climate mitigation Tech Nation/Founders ForumHere’s the irony. While an important subset of tech entrepreneurs are focused on the mitigation of climate change, the innovation economy as a whole is playing a significant role in pushing emissions to ever-higher levels. From co-working sectors to server farms, computers are collectively consuming ever-increasing amounts of electricity, creating an enormous carbon footprint in the process.So what can be done? Well, U.K. energy provider Octopus Energy has joined forces with entrepreneur networking platform Tech Nation to relaunch an initiative designed to help businesses of all sizes cut their emissions while also providing climate tech startups with an opportunity to enter into conversations with CEOs, CTOs and government officials. Earlier this week I spoke to Tech Nation CEO, Carolyn Dawson, and Octopus Energy Product Marketing Manager, Rebecca Dibb-Simkin about the thinking behind the scheme and the potential opportunities for startups.First some context. Originally created as a government-backed body tasked with supporting innovation economy entrepreneurs, Tech Nation almost disappeared in 2023 when public funding was withdrawn
Octopus Energy will repay the UK government £3 billion ($3.8 billion) after receiving support for its takeover of Bulb Energy, which collapsed during the energy crisis. The government had paid about £1.6 billion to help Octopus buy energy in advance, resulting in a profit close to £1.3 billion. Octopus gained 1.5 million accounts from Bulb, securing its position as the top electricity supplier in the UK. This outcome is seen as a successful implementation of a special administration regime.
Octopus Energy is expanding its global influence with new investors Galvanize Climate Solutions ("Galvanize") and Lightrock joining its investor base.
Major shareholders hike stakes in energy giant further after Octopus was recently named UK’s largest electricity supplier