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Bupa

Multinational health insurer and care provider

Counsellor

Mental & Behavioral HealthConfirmed live in the last 24 hours
Full-timeLeeds, UK

About the Job

Requirements

  • Hold BACP accreditation as a Counsellor/Psychotherapist, be an NCPS Professional Accredited Registrant, or be a UKCP-registered Psychotherapeutic Counsellor/Psychotherapist; accreditation is required at the time of application.
  • Have 3 years of full-time post-qualification counselling experience.
  • Have experience in general adult mental health specialism.
  • Be proficient with Microsoft systems and electronic medical record systems.
  • Have experience evaluating, planning, and prioritising workload within demanding timescales.
  • Have customer service and client liaison experience.
  • Apply clinical knowledge effectively.
  • Have experience managing an individual caseload and working towards individual targets and outcomes.
  • Manage diaries efficiently and maintain time boundaries.
  • Communicate effectively in writing and orally.
  • Have diverse clinical experience.
  • Manage time effectively and work autonomously in a busy environment.
  • Understand the business environment and work within a multidisciplinary team.
  • Be aware of key performance indicators and work in a fast-paced environment.
  • Plan effective diary utilisation within a two-week lead time.

Responsibilities

  • Provide high-quality, effective, and safe counselling to customers over the short, medium, or longer term.
  • Provide high-quality counselling or brief interventions with clinical outcomes.
  • Deliver comprehensive assessments and formulations to guide evidence-based interventions.
  • Offer service delivery options including face-to-face sessions.
  • Follow case management processes and collaborate with Clinical Leads and the wider therapy team.
  • Follow sessional limits based on clients’ company benefits.
  • Provide signposting or onward referrals as needed.
  • Offer ad-hoc or one-off wellbeing support and coaching.
  • Conduct one-off assessments and make referral recommendations.
  • Deliver group psychoeducation, raise mental health awareness, and promote mental wellbeing through remote presentations, workshops, and training.
  • Work autonomously within professional guidelines and service policies and procedures.
  • Attend regular clinical supervision and team meetings.
  • Collaborate with the operational and clinical team to improve client and employee experiences.

Desired Qualifications

  • Training in incident support.
  • Corporate experience and business understanding.

About the Company

Bupa

Multinational health insurer and care provider

Bupa provides health insurance and direct healthcare services, including dental, optical, and aged care, to individuals, companies, and care facilities around the world. Premiums and service fees fund coverage for treatments, clinics, and care homes, with corporate wellness programs supporting employees. Unlike many competitors, Bupa operates as a provident association with no shareholders and reinvests profits into expanding services, delivering an integrated suite of health and care under one global brand across 190 countries. Its goal is to improve health and wellbeing by making quality care and support available at scale.

Company size
10,001+
Company stage
Debt Financing
Total funding
$924M
Headquarters
London, United Kingdom
Founded
1974

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