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Wing Assistant

Subscription-based virtual assistant services for businesses

E-Commerce Specialist

Marketing Generalist & ManagementConfirmed live in the last 24 hours
Full-timeNew Delhi, Delhi, India

About the Job

Requirements

  • At least 1 year of experience in e-commerce, website maintenance, and related industries.
  • Experience with content, product, and inventory management.
  • Experience with search engine optimization and knowledge of non-technical search engine optimization best practices.
  • Skills and knowledge of Shopify, Amazon, and eBay platforms.
  • Excellent written and verbal English communication skills at least at B2 level.
  • Strong copywriting and editing skills.
  • Experience using Google Analytics for project management and reporting.
  • Proficiency in Microsoft Office, especially Excel.
  • Knowledge of CSS media queries.
  • A USB headset with noise cancellation, a working webcam, and main and backup computers with at least a 1.8 GHz processor and 4 GB of RAM are required.
  • Main internet service must provide at least 25 Mbps on a wired connection; backup internet service must provide at least 10 Mbps.
  • Applicants must be located in India.

Responsibilities

  • Manage the overall operation of the website and maintain a seamless user experience.
  • Respond to customer inquiries and concerns and assist customers with selections.
  • Optimize product listings and content with detailed descriptions, visual assets, and specifications.
  • Build customer relationships and develop partnerships with content creators, influencers, and compatible businesses.
  • Collaborate with internal teams on developing concepts, layouts, and promotional activities.
  • Set prices in accordance with industry trends and sales strategy.
  • Monitor inventory levels and coordinate with suppliers and logistics partners on stock availability and delivery.
  • Develop and maintain initiatives for pay-per-click advertising campaigns and social media engagement.
  • Perform ad hoc tasks.

About the Company

Wing Assistant

Subscription-based virtual assistant services for businesses

Wing Assistant provides virtual assistant services for businesses, offering dedicated virtual assistants that work remotely on a full-time or part-time basis through a subscription model. Clients hire VAs who handle administrative tasks such as invoicing, payment tracking, and expense recording, while gaining complimentary access to the Wing Task Workspace App for communication, task management, file sharing, and screen recording. The service works by assigning a dedicated VA and, if needed, a Customer Success Manager plus thorough training for assistants to ensure consistent quality. This differentiates Wing Assistant through a strong emphasis on customer support and investment in VA training, with pricing tied to service level and hours required. The company’s goal is to help businesses run more efficiently by providing reliable, scalable administrative support via licensed remote assistants.

Company size
1,001-5,000
Company stage
Seed
Total funding
$2.2M
Headquarters
Berkeley, CA
Founded
2018

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