IT Privacy Solutions Consultant

IT Privacy Solutions Consultant

Location: Katowice - 2 days office / 3 days remote

Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.

The opportunity

EY’s Cybersecurity Practice functions as a center of excellence to assist our consulting practices in planning, pursuing, delivering and managing large, complex full lifecycle initiatives along with providing expertise in leading practices, methods, and resources in the space of Cybersecurity. The Data Protection & Privacy competency within the Cybersecurity practice is a critical competency that supports our clients across all industry sectors. 

Your key responsibilities

A In this role, you will work with Data Privacy & Protection platforms such as OneTrust, BigID, Securiti.ai, Microsoft Purview, and related technologies. You will assist users, perform platform administration tasks, support configuration activities, troubleshoot issues, and contribute to the successful operation of privacy, protection and data governance solutions used by global clients.
You will work closely with business, privacy, compliance, and IT teams to translate regulatory and operational requirements into scalable technical solutions.
Your responsibilities will include:

• Assist with administration, maintenance, and configuration of privacy, protection, governance, and compliance platforms including OneTrust, BigID, Securiti.ai, Microsoft Purview, and similar solutions.
• Support user onboarding, access management, role assignments, and permission reviews.
• Investigate and troubleshoot platform-related issues, escalating complex cases when necessary with the client stakeholders and vendor support.
• Monitor platform health, identify potential issues, and support continuous improvement initiatives.
• Maintain system documentation, user guides, and operational procedures,
• Assist with testing activities, including test scenario creation and User Acceptance Testing (UAT),
• Support integrations and data flows between privacy and governance platforms and other enterprise systems.
• Collaborate with business, compliance, privacy, and IT stakeholders to gather requirements and resolve operational challenges.
• Review platform upgrades, releases, and configuration changes.
• Contribute to process automation and operational efficiency initiatives.
• Develop knowledge of data privacy, data governance, security, and compliance technologies.

Skills and attributes for success

• Strong problem-solving and analytical skills, with the ability to independently investigate and resolve technical issues,
• Logical thinking, flexibility, and the ability to adapt to changing business and technical requirements,
• Interest in technology administration, cybersecurity, data privacy, protection and governance.
• Customer-focused mindset with strong communication skills.
• Strong organizational skills and attention to detail.
• Team-oriented approach with willingness to collaborate across different functions.
• Proactive attitude and eagerness to develop technical expertise.

To qualify for the role, you must have

• Bachelor's degree or ongoing studies in Information Technology, Computer Science, Cybersecurity, Information Systems, or a related field, or a minimum of 1 year of hands-on experience in IT support, application support, system administration, service desk, or a related technical role.
• Basic understanding of software applications, business systems, business and technical requirements, and system integrations,
• Understanding of ticketing systems and incident management processes.
• Ability to document issues and solutions clearly.
• Strong written and verbal communication skills.
• Fluency in English (minimum C1 level).

Ideally, you’ll also have

• Exposure to OneTrust, BigID, Securiti.ai, Microsoft Purview, ServiceNow, Jira, Azure DevOps or similar platforms.
• Basic knowledge of SQL, PowerShell, HTML/CSS, JavaScript, Python,
• Experience working with APIs, credentials, and integration configurations,
• Experience in acceptance criteria drafting, test scenarios preparation and User Acceptance Testing (UAT),
• Experience supporting system configurations, platform enhancements, and process improvements,
• Experience collaborating with Support, Engineering, and Product teams to troubleshoot technical issues and resolve configuration challenges.
• Experience creating and maintaining technical documentation, configuration guides, and process documentation.
• Certifications related to OneTrust, BigID, Securiti.ai, Microsoft Purview or other data governance and privacy technologies.

What we look for

You will be Here at EY, you’ll have the chance to build a truly exceptional experience. We’ll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you’ll develop the skills you need to stay relevant today and, in the future, – all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations –  Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

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