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PENN Entertainment

Operates casinos, racetracks, and online betting

Valet Service Worker

Vehicle Operation & DeliveryUpdated on Nov 12
Part-timeJoliet, IL, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Must have a valid Illinois driver's license and be able to operate manual and automatic transmission automobiles.
  • Must understand and speak English.
  • Must drive guest vehicles and adhere to the company motor vehicle record policy.
  • Must be at least 18 years old.
  • Must be able to perform the stated physical demands, including standing and walking, lifting or moving up to 50 pounds, occasionally pushing or pulling carts and equipment weighing up to 250 pounds, and working in inclement weather.
  • Must wear prescribed eyeglasses or contact lenses while working as needed.

Responsibilities

  • Provide a high level of guest service and promote a positive attitude to create an enjoyable experience for guests and team members.
  • Ticket incoming vehicles and survey guest vehicles, noting any damage on the parking ticket.
  • Park incoming vehicles safely and responsibly.
  • Return keys to the valet booth and place keys on the keyboard; pick up keys at the booth window or retrieve them from the keyboard.
  • Retrieve departing guests' tickets and notify valet retrievers to pick up their vehicles.
  • Retrieve exiting vehicles safely and responsibly.
  • Assist co-workers with cleaning assigned valet areas.
  • Hang and retrieve coats in Coat Check.
  • Respond to guest inquiries, provide assistance, or direct guests to another area for information.
  • Accept cash for valet parking and make change as needed.
  • Maintain a log of the number of cars parked and retrieved.
  • Use good judgment to notify the shuttle bus of pick-up or drop-off.
  • Promote superior guest service.
  • Perform other related duties as assigned.

Desired Qualifications

  • Six months of valet experience is preferred.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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