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Wing Assistant

Subscription-based virtual assistant services for businesses

Product Manager - AI

Full-TimeUpdated on 10/15/2026
No salary listed
Mid
Hong Kong
RemoteOptional in-person hack-weeks are held in Hong Kong, India, or London.
ProductProduct Management

About the job

Requirements
  • Demonstrate analytical ability to identify data patterns and turn them into product decisions and playbooks.
  • Thrive in an ambiguous startup environment and prototype while coordinating cross-functionally.
  • Be hands-on with video tools, Canva, SQL analytics, and productivity tools such as Asana, Notion, Airtable, and HubSpot.
  • Be able to create vibe-coded prototypes to help engineers and designers understand product concepts.
  • Communicate clearly in stakeholder syncs, executive updates, and client-facing content.
Responsibilities
  • Shape product roadmaps and user stories, prioritizing features for seamless experiences and market validation.
  • Partner with engineering, design, and product managers in fast sprints to prototype, test, and deploy capabilities.
  • Record screencasts and product videos of new features to showcase functionality and drive adoption.
  • Own aspects of product marketing, including messaging, demos, and materials that communicate product value.
  • Collect user feedback, conduct market research, and analyze metrics to refine backlogs and improve retention.
  • Build onboarding guides, training resources, and playbooks for product usage, operations, and recruitment.
  • Shadow customer interactions, synthesize insights, and align with C-level leadership on priorities and dashboards.
Desired Qualifications
  • Startup or consulting background in product or operations.
  • Familiarity with 0-to-1 product launches.
  • Experience building playbooks for onboarding, recruitment, or growth systems.
  • Experience, ability, or interest in UI/UX, artificial intelligence, or software engineering.

About the company

Wing Assistant provides virtual assistant services for businesses, offering dedicated virtual assistants that work remotely on a full-time or part-time basis through a subscription model. Clients hire VAs who handle administrative tasks such as invoicing, payment tracking, and expense recording, while gaining complimentary access to the Wing Task Workspace App for communication, task management, file sharing, and screen recording. The service works by assigning a dedicated VA and, if needed, a Customer Success Manager plus thorough training for assistants to ensure consistent quality. This differentiates Wing Assistant through a strong emphasis on customer support and investment in VA training, with pricing tied to service level and hours required. The company’s goal is to help businesses run more efficiently by providing reliable, scalable administrative support via licensed remote assistants.

Company Size

1,001-5,000

Company Stage

Seed

Total Funding

$2.2M

Headquarters

Berkeley, California

Founded

2018

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Simplify's Take

What believers are saying

  • Wing reported 210% annualized growth after $1.4 million revenue-based financing in 2023.
  • Its 2026 careers pages show active hiring, suggesting demand and ongoing operational expansion.
  • 2026 content marketing around outsourcing and AI services strengthens lead generation against smaller rivals.

What critics are saying

  • Wing still relies on low-margin labor subscriptions, exposing it to price wars and churn.
  • 2026 job posts tie Wing to M32 AI, signaling uncertain strategic drift from core services.
  • The mandatory arbitration terms and security complaints raise client-trust risk before 2027 renewals.

What makes Wing Assistant unique

  • Wing bundles dedicated virtual assistants with customer success and task-workspace software.
  • Its 2026 hiring pages emphasize global remote coverage across hundreds of open roles.
  • Wing markets specialized vertical support, including medical scribing and customer service outsourcing guides.

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Benefits

  • Performance Bonus
  • Job Security
  • Paid Training
  • Inclusive Culture
  • Upskilling Opportunities
  • Remote Work Options
  • Exceptionally Supportive Team
  • Opportunities for Career Growth
  • Company Social Events
  • Holiday & Overtime Pay

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
FinSMEs
Mar 31st, 2022
Wing Assistant Raises $2.1M In Seed Funding

Wing Assistant, an Irvine, Calif. – based platform enabling companies to find remote talent for recurring work, raised $2.1m in seed funding. Backers included Surface Ventures, Brookstone Venture Capitaland UC BerkeleySkyDeck as well as angel investors. Co-founded by Karan Kanwar, CEO, Martin Gomez, COO, Saideep Gupta, CTO, and Roland Polzin, CMO, Wing Assistant provides business [] The post Wing Assistant Raises $2.1M in Seed Funding appeared first on FinSMEs.

Robotics and Automation News
Nov 5th, 2020
Wing Assistant partners with Kiwibot

Wing AI is partnering with KiwiBot to develop robotic delivery services.

Robotics and Automation News
Aug 18th, 2020
Wing Assistant is developing robotic delivery services

Wing AI is partnering with KiwiBot to develop robotic delivery services.