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Listen Labs

Automates AI-driven customer interviews and insights

Senior Recruiter

Generalist RecruitingConfirmed live in the last 24 hours
Full-timeNew York, NY, USA

About the Job

Requirements

  • At least 3 years of full-cycle recruiting experience, ideally across go-to-market and business roles.
  • Experience in a startup or high-growth environment.
  • A proven track record of sourcing and closing top talent in competitive markets.
  • Strong storytelling and written communication skills.
  • An analytical mindset focused on funnels, conversion rates, and data.
  • Ability to thrive in a fast-paced, founder-led environment with minimal structure.
  • Deep care for candidate experience and team partnership.
  • Willingness to work in person five days a week in San Francisco.

Responsibilities

  • Own full-cycle recruiting for go-to-market roles.
  • Craft compelling outreach and brand narratives that reflect Listen Labs' mission and craft.
  • Build sourcing strategies and talent pipelines across functions and levels.
  • Drive an exceptional candidate experience from first contact through closing.
  • Partner with founders on offer strategy and compensation bands, and close candidates.
  • Maintain data accuracy and reporting in Ashby, including pipeline health, pass-through rates, and source mix.
  • Continuously improve interview processes, scorecards, and recruiting collateral.
  • Represent Listen Labs at events and through outbound initiatives to attract talent.

Desired Qualifications

  • A mix of agency and in-house recruiting experience.

About the Company

Listen Labs

Automates AI-driven customer interviews and insights

Listen Labs provides AI-powered customer feedback and market research services that run personalized interviews at scale for both businesses and consumers. Its offerings include usability testing, churn analysis, and ethnographic studies, with participant recruitment drawn from a large pool or integrated from other providers. The core product automates the interview process and produces detailed, actionable reports on customer sentiments, brand perception, and product feedback. This enables faster, data-driven decision making and strategic insights. Compared with competitors, Listen Labs emphasizes scalable, automated interviewing across diverse demographics and a broad service set, delivering insights quickly through subscription and service charges. The company's goal is to help organizations understand what customers think and feel about their products and brands so they can improve experiences and outcomes.

Company size
51-200
Company stage
Acquired
Total funding
$96.3M
Headquarters
San Francisco, CA
Founded
2023

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