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Delivery Hero

Global online food delivery marketplace

Site Reliability Engineering Manager

Engineering LeadershipConfirmed live in the last 24 hours
Full-timeMontevideo, Montevideo Department, UruguayNo salary listed

About the Job

Requirements

  • At least 2 years of prior experience leading engineering teams (SRE, DevOps, Platform, or Backend) in high-scale distributed architectures.
  • At least 3 years of prior software development experience, with solid knowledge of Java, Groovy, Kotlin, and/or Go.
  • Experience with microservices architectures, REST architectural styles, asynchronous messaging patterns such as publish-subscribe, and events.
  • Knowledge of relational and non-relational databases, including MySQL, MongoDB, and Redis, and experience with cloud platforms such as AWS.
  • Strong command of observability management, including metrics, tracing, and logging; incident response; load testing; and process automation.
  • Academic training in Information Systems Engineering or a related career.
  • Intermediate English proficiency.

Responsibilities

  • Guide and develop a high-performing team of Site Reliability Engineers, providing one-on-one meetings, technical mentoring, and career plans.
  • Ensure the resilience, high availability, and scalability of critical services by defining service level indicators, service level objectives, and clear error budget policies.
  • Lead incident management processes, including on-call schemes, severity levels, communication channels, and blameless postmortems.
  • Research, propose, and test technologies, architectures, and tools to improve platform performance and efficiency.
  • Enable development teams to adopt observability platforms such as Grafana and Datadog, load-testing strategies, production-readiness checklists, and self-service solutions that reduce operational toil.
  • Work with product and technology teams to balance feature delivery speed with quality, operational security, and resilience standards.

About the Company

Delivery Hero

Global online food delivery marketplace

Delivery Hero SE runs a global online marketplace for food delivery and on-demand services. It connects customers with restaurants, local shops, and delivery-only Dmarts through mobile apps and websites, with orders placed and paid online and deliveries handled by its logistics network. The platform makes money mainly from commissions on each order, delivery fees, advertising, and quick-commerce services for groceries and household items. Its approach combines a wide geographic reach with multiple lines of business (restaurant delivery, groceries, and logistics), often growing by acquiring local competitors, to control both the marketplace and delivery operations and capture a large share of local on-demand commerce.

Company size
10,001+
Company stage
IPO
Headquarters
Berlin, Germany
Founded
2011

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