Previous collections, customer service, call center, or related experience is preferred.
Excellent communication and phone skills.
Strong negotiation and conflict-resolution abilities.
Ability to analyze account information and make sound decisions.
Proficiency with computer systems.
Strong attention to detail, professionalism, and integrity.
Ability to work independently and as part of a team.
Bilingual candidates are strongly encouraged to apply.
Responsibilities
Manage outstanding accounts and work with debtors to secure timely payments.
Communicate professionally and effectively by phone to resolve account and payment concerns.
Negotiate payment arrangements while maintaining positive customer relationships.
Document debtor interactions and maintain accurate account records.
Collaborate with team members to improve collection strategies and overall performance.
Provide exceptional customer service throughout the collections process.
Maintain compliance with company policies, industry regulations, and best practices.
Desired Qualifications
Previous collections, customer service, call center, or related experience.
Bilingual ability.
BARR Credit Services, a Caine & Weiner Company, is a leader in the accounts receivable management industry, helping businesses improve cash flow through innovative solutions, professional service, and effective account management strategies.
Compensation & Schedule
Schedule: Monday-Friday, 6:30 AM to 3:30 PM
Pay: Hourly wage + Commission
Additional Incentives: Bonuses
Join a Team Where Your Success Matters
Are you a motivated professional who enjoys problem-solving, building relationships, and achieving results? At BARR Credit Services, we're looking for driven individuals who thrive in a fast-paced environment and are passionate about delivering excellent customer service.
This is more than just a job. It's an opportunity to build a long-term career with a company that recognizes hard work, rewards performance, and provides opportunities for professional growth and advancement.
Key Responsibilities
As a Collections Representative, you will:
Manage outstanding accounts and work with debtors to secure timely payments.
Communicate professionally and effectively by phone to resolve account and payment concerns.
Negotiate payment arrangements while maintaining positive customer relationships.
Document debtor interactions and maintain accurate account records.
Collaborate with team members to improve collection strategies and overall performance.
Provide exceptional customer service throughout the collections process.
Maintain compliance with company policies, industry regulations, and best practices.
Qualifications
Successful candidates will have:
Previous collections, customer service, call center, or related experience preferred.
Excellent communication and phone skills.
Strong negotiation and conflict-resolution abilities.
Ability to analyze account information and make sound decisions.
Proficiency with computer systems.
Strong attention to detail, professionalism, and integrity.
Ability to work independently and as part of a team.
Bilingual candidates are strongly encouraged to apply.
We offer a comprehensive benefits package, including: