Full-Time
Maternal Health Community Organizer
Neighborhood Health Association
No salary listed
Toledo, OH, USA
In Person
Certification
Category
 Business & Strategy (1) |
|---|
Required Skills
Microsoft Windows
Electronic Health Records (EHR)
Care Coordination
Data Analysis
Basic Life Support (BLS)
Requirements
- A certificate or diploma from an accredited Medical Assistant or Licensed Practical Nurse program is required.
- Current Basic Life Support certification is required.
- At least two years of supervisory or management experience is required.
- Experience in case management is required.
- Experience using Electronic Health Record systems and healthcare databases is required.
- Knowledge of program design, development, implementation, and evaluation principles is required.
- A strong understanding of care coordination, patient engagement, and community resource navigation is required.
- The ability to analyze data and use metrics to drive program improvement and patient outcomes is required.
- Experience with event planning, curriculum development, and community outreach initiatives is required.
- Proficiency in Microsoft Office Suite and Windows-based computer applications is required.
- The ability to manage multiple projects and priorities simultaneously is required.
- The ability to communicate effectively with patients, community partners, leadership, and multidisciplinary teams is required.
- Cultural sensitivity and the ability to work effectively with diverse populations are required.
- The ability to respond effectively to changing organizational needs is required.
- Strong problem-solving, strategic thinking, and analytical skills are required.
- A commitment to confidentiality, professionalism, and ethical standards is required.
Responsibilities
- Use the Patient Record System and Electronic Health Record to identify pregnant patients who are due for appointments or require follow-up care.
- Conduct outreach through phone calls, letters, text messages, and other communication methods to encourage timely engagement in prenatal and pregnancy-related care.
- Provide in-person patient support and care coordination when needed.
- Help patients identify and overcome barriers to care, including transportation, scheduling, childcare, financial concerns, and access to community resources.
- Support patients in attending referral appointments when necessary.
- Document patient interactions and care coordination activities accurately in the Electronic Health Record.
- Communicate patient needs and concerns to healthcare providers and interdisciplinary care teams.
- Develop creative, measurable outreach strategies to increase early entry into prenatal care.
- Build and maintain relationships with community partners and participate in community events to promote maternal health services.
- Participate in community meetings, committees, and collaborative projects related to maternal and child health.
- Assist with the development, implementation, and evaluation of maternal health programs and initiatives.
- Collaborate with the Quality Improvement Director to establish weekly and monthly patient engagement goals.
- Collect, track, and analyze outreach and engagement data to monitor program effectiveness.
- Prepare monthly reports on outreach activities, engagement outcomes, and performance measures.
- Compile and submit data and reports required by funding agencies and regulatory entities.
- Support quality improvement initiatives aimed at enhancing maternal healthcare outcomes.
- Assist senior leadership, the Medical Clinic Coordinator, the Quality Improvement Director, and other team members with administrative functions related to maternal health programs.
- Support organizational projects, including Electronic Health Record upgrades, clinical training initiatives, competency tracking, and workflow improvements.
- Attend required staff meetings, trainings, and organizational meetings.
- Maintain confidentiality of patient, organizational, and employee information.
- Promote and uphold Patients' Rights and Responsibilities.
- Remain informed of organizational policies, procedures, and compliance requirements.
- Maintain professional relationships with patients, coworkers, community partners, and the public.
- Respond promptly and effectively to patient and stakeholder needs.
- Demonstrate flexibility in work assignments and support departmental staffing needs.
- Maintain regular and reliable attendance at assigned work locations.
Desired Qualifications
- Experience working in a community health center, Federally Qualified Health Center, or similar healthcare setting is preferred.
- Experience in program development and implementation within a community-based organization is preferred.