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Quest Diagnostics

Operates nationwide clinical laboratory testing

Medical Records Assistant 1

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeLee's Summit, MO, USAIn-person

About the Job

Requirements

  • Previous administrative experience in an office environment.
  • High School Diploma or equivalent is required.
  • Basic knowledge of operating office equipment.
  • Proficiency in basic computer skills, including Word, Excel, and Outlook.
  • Ability to type 30 words per minute.
  • Ability to communicate effectively with clients and co-workers orally and in writing.
  • Ability to multitask and maintain attention to detail.
  • Good organizational skills.
  • Ability to establish and maintain effective working relationships with the public and all levels of staff and management.
  • Ability to work in a team environment.
  • Ability to handle client information confidentially.
  • Ability to meet the physical requirements of the role, including prolonged sitting and computer work, standing, walking, bending, stooping, crouching, reaching, and repetitive wrist, hand, or finger motions.

Responsibilities

  • Obtain Attending Physician Statements.
  • Communicate with facilities, copy services, applicants, and clients to obtain Attending Physician Statements efficiently.
  • Prepare and distribute requests.
  • Assist in distributing records to clients.
  • Review records.
  • Process payments for records.
  • Download medical records.
  • Prepare authorizations and special authorizations.
  • Prepare FedEx labels and requests for mailing.
  • Sort and file documents.
  • Perform other duties as assigned to meet business needs or customer requirements.

Desired Qualifications

  • Previous background in medical terminology, the life insurance industry, or customer service.

About the Company

Quest Diagnostics

Operates nationwide clinical laboratory testing

Quest Diagnostics provides clinical laboratory testing and diagnostic services. It processes patient samples across a network of laboratories to run a broad menu of 3,000+ tests, including cancer diagnostics and anatomical pathology, and delivers interpretive reports through its medical staff. Tests are performed at its patient service centers, esoteric and rapid-response labs, and outpatient facilities, with results shared with clinicians via connected data systems. What sets Quest Diagnostics apart is its scale and scope: the world’s largest clinical lab network, the broadest test menu, a large team of MDs and PhDs for interpretation, and leadership in cancer diagnostics and pre-employment drug testing, plus extensive clinical trials testing. Its goal is to empower healthcare providers and patients with actionable diagnostic insights to identify, treat, and manage disease, inspire healthy behaviors, and improve health outcomes.

Company size
10,001+
Company stage
IPO
Headquarters
Secaucus, NJ
Founded
1967

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