Site Reliability Engineer

Job Description

• Works in a dynamic, secure cloud environment with expertise in multiple IT disciplines and technologies
• Maintains service infrastructure for high availability, performance, and optimal customer experience
• Deploys and updates systems, services, and supporting infrastructure autonomously to streamline processes and increase efficiency
• Focuses on security and compliance in a highly regulated environment
• Implements fully automated processes to reduce manual work and increase productivity
• Collaborates with motivated engineers from diverse backgrounds in software engineering, system engineering, and product management
• Embraces a supportive work environment that encourages growth and work-life balance.

Your Role

• Develop and implement automation solutions to improve operational efficiency and reduce manual tasks
• Plan and manage system capacity to optimize resource usage and cost efficiency
• Coordinate and oversee the release and deployment of products, while continuously improving existing processes
• Automate monitoring and alerting to improve efficiency, security, and reliability of cloud infrastructure
• Investigate and resolve production incidents, and provide support to ensure customer success
• Utilize the Dynatrace platform to monitor and optimize system performance and user experience.

Qualifications

• Effective communication, problem-solving, and critical thinking skills
• Proficient in at least one Hyperscaler (e.g., AWS, Azure, or GCP)
• Eager to work on high scale, highly secure systems
• Experience with scripting and/or programming languages such as Go, C, Shell, Python, or Java
• Familiarity with Unix and Windows technologies, including DNS, SMTP, SSO, and Active Directory
• Knowledgeable about SAML in the use of SSO applications
• Enthusiastic and proactive attitude, ideally with experience working with Kubernetes
• Experience working in highly regulated environments
• Must be a US Citizen
• Computer Science Degree or related field and 2 plus years of experience

Preferred Qualifications

• AWS Certifiications