Control Room Technician

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Control Room Technician - JLL

What this job involves:

The Control Room Technician is responsible for monitoring, operating, and supporting the Building Automation Systems (BAS) that control utilities, HVAC equipment, cleanroom environments, and facility infrastructure. This role helps ensure reliable system performance, environmental stability, and documentation accuracy in a high‑reliability, audit‑ready environment. The role works closely with maintenance, engineering, quality, and operations teams to support system performance, alarm response, troubleshooting, and controlled system changes.

A hospitality mindset is fundamental to delivering exceptional workplace experiences for our client. We seek candidates who excel in collaborative environments, communicate effectively with diverse stakeholders, manage multiple priorities simultaneously, maintain high standards of accuracy, and adapt quickly to resolve challenges.

What your day-to-day will look like:

• Monitor Building Automation System performance including graphics, trends, alarms, sequences, and environmental conditions.
• Respond to BAS alarms, document events, and escalate issues per site procedures.
• Maintain stable temperature, humidity, airflow, and pressure relationships for controlled environments.
• Troubleshoot BAS field devices including sensors, actuators, valves, VAVs, AHUs, controllers, communication modules, and networked components.
• Support configuration, graphics updates, point checks, sequence verification, and system tuning.
• Assist with preventive maintenance, calibrations, corrective work, and system repairs in coordination with maintenance teams.
• Maintain accurate documentation in CMMS (Maximo preferred) for work orders, alarm responses, and BAS activities.
• Support compliance with GMP/GxP expectations, including ALCOA+ data integrity, audit trails, and user access management.
• Follow formal change processes for modifications to logic, sequences, setpoints, and hardware.
• Partner with engineering, quality, operations, and maintenance teams on alarms, investigations, and root‑cause analysis.
• Provide control-room support for environmental monitoring, equipment startup/shutdown, and system performance reviews.
• Support commissioning, qualification, and system validation activities (FAT/SAT, Cx, IQ/OQ tasks).
• Review trends, dashboards, and environmental stability data to identify inefficiencies, drift, or equipment degradation.
• Support energy‑management initiatives while ensuring environmental control requirements remain met.
• Document findings and escalate long-term or recurring issues to automation and engineering leadership.

Required Qualifications:

• High School Diploma - GED.
• 4+ years of experience working with Building Automation Systems or HVAC control systems, chillers and boilers within industrial, manufacturing, or regulated environments.
• Understanding of BAS platforms (Niagara N4, Metasys, Siemens, Honeywell, etc.).
• Knowledge of controls networking such as BACnet and Modbus.
• Familiarity with GMP/GxP expectations including ALCOA+, audit trails, and user access control.
• CMMS experience (Maximo preferred).

Preferred Qualifications:

• Associate’s degree in engineering, Controls, HVAC, Industrial Technology, or related technical field; or equivalent industrial controls/automation experience.
• Certifications such as Niagara N4, CCST, ISA, Siemens/JCI control certifications, or equivalent.
• Experience with Siemens Desigo (preferred system platform).
• Familiarity with IT/OT cybersecurity basics, backup/restore processes, and network segmentation.
• Experience with commissioning, FAT/SAT, validation lifecycle documentation, and qualification activities.

Competencies:

• Ownership and accountability
• Systems thinking and strong problem-solving skills
• High documentation accuracy and compliance discipline
• Ability to collaborate across functions and communicate clearly
• Data-driven approach to performance improvement

Physical Requirements:

• Ability to access mechanical spaces, climb ladders, and work at heights.
• Ability to lift up to 40 lbs.
• Ability to work safely around live mechanical and electrical systems.
• Ability to support shift rotations, alarms, and operational needs.

Location:

Onsite - New Albany, OH.

Salary/ Comp:

$29.23 - $42.40 per hour | $60.800 - $80.200 + OT and shift differential.

2 Day Shift Positions: 6:00 a.m. – 6:30 p.m.

2 Night Shift Positions: 6:00 p.m. – 6:30 a.m.

Shifts

B Shift – 6am-6pm Thur-Sat & Every other Wed (AOH207)

10% Shift Differential 2:30PM

C Shift – 6pm-6am Thur-Sat & Every other Wed (AOH307)

10% Shift Differential 6:00PM - 10:00PM and 15% 10:00PM - 6:30AM

D Shift - 6am-6pm Sun-Tue & every other Wed (AOH407)

10% Shift Differential 2:30PM

E Shift – 6pm-6am Sun-Tue & every other Wed (AOH507)

10% Shift Differential 6:00PM - 10:00PM and 15% 10:00PM - 6:30AM

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site –New Albany, OH

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary 
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.