Technician

Supporting Statement 

As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked ‘upload resumé’. Your Supporting Statement must not be a CV. More information is available on our Career site at www.fife.gov.uk/jobs/supportingstatement.

Job Details 

The post holder will be part of the valuation staff who prepare and maintain the Valuation Roll and Council Tax Valuation List. The post will be based at Fife House, North Street, Glenrothes, KY7 9EL but will work Fife wide. As a progressive employer, we offer the opportunity to work in this role as a “blended working” arrangement with home-working opportunities and occasional office-working as required. 

While the significant part of the role can and will be carried out remotely, candidates should be able to travel to and attend office locations in Fife as required.

Key tasks in the role include:

• Monitor property development and property sales over a geographical area of Fife.

• Liaise with Council Tax payers over banding queries and proposals and manage their cases within statutory timescales.

• Deal with a wide variety of enquiries received by the service from a broad range of parties regarding council tax and non-domestic rates matters.

• Make appointments to inspect properties for both council tax and non-domestic rates.

• Survey domestic properties for council tax and non- domestic properties for non-domestic Rates, and then create or maintain property files.

• Research sales information for a council tax valuation, or rental information for a non- domestic rates valuation.

• Carryout council tax or non-domestic valuations.

• Maintain the services computer and manual systems.

• Assist in the preparation of council tax and non-domestic rates appeal cases being heard before the Scottish Courts & Tribunal Service.

The Person

Applicants should have:

• A property based HND, HNC, NVQ3, foundation degree or equivalent. 

• Able to deliver good customer service to a variety of internal and external stakeholders, through verbal and written communication skills.

• Good numeracy, accuracy and the ability to produce clear, concise and accurate documentation and reports.

• Experience and ability to work in a busy office environment as part of a team or individually as required.

• Experience of working in an Assessor’s office, property environment or similar and delivering a professional approach to duties.

• A working knowledge of construction materials and civils.

• Able to organise and prioritiseown workload to meet agreed deadlines, and work under own initiative.

• Enthusiastic and self-motivated.

• Strong IT skills and a knowledge of data protection principles. 

• The ability to travel throughout Fife.

• The ability to learn and apply non-domestic rates and council tax legislation and case law on a practical basis.
   

Further Information 

• Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile

• How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.

• Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services

• Directorate Information - Council Department information

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• Alternative Formats - Job information can be made available in alternative formats, to make a request please email: [email protected]

• AI - We recognise that Artificial Intelligence (AI) is being used by many people when they are applying for jobs and preparing for interview.  Candidate guidance on the use of AI in the recruitment process is available here

For further information please contact Nikki Conn – [email protected]