Diebold Nixdorf

Global financial and retail technology provider

Electronic Technician 1

Equipment Field ServiceConfirmed live in the last 24 hours

Full-timeBarreiras, State of Bahia, BrazilNo salary listedIn-person

About the Job

Requirements

Completed technical education in Electronics/Electrotechnics or related areas is required.
Relevant experience as a field services technician is required; no minimum duration is specified.
Written and verbal communication skills are required.
A driver's license and driving record that meet the fleet requirements are required.
An active CFT professional identity registration is required.
Residence in Barreiras, Bahia is required.

Responsibilities

Install, debug, and technically maintain hardware and software products and components, primarily at customer sites.
Perform scheduled inspections, cleaning, other services, and minor product repairs within a defined service area.
Inspect products to verify proper operation, resolve identified issues, or escalate requests according to established procedures.
Schedule services, complete required documentation, and interact with customers to ensure satisfaction with service and understanding of product operation.
Use diagnostic tools and detailed hardware and software failure analysis to troubleshoot incidents, with guidance or alongside more experienced technicians as needed.
Perform component-level hardware repairs.
Clean and adjust mechanical components.
Configure and install applicable software.
Perform routine preventive maintenance checks according to documented procedures.
Replenish supplies according to instructions.
Install, move, add, change, and remove hardware and software products (IMAC/R).
Instruct and train customers on the use and operation of installed hardware and software.
Attend regular hardware and software training, including hands-on, on-the-job, classroom, and web-based training.
Participate in implementing measures to achieve agreed KPIs.
Assist with assigned special projects.

Realiza a instalação, a depuração e a manutenção técnica de hardware e software de produtos e componentes, principalmente nas instalações do cliente. Executa inspeções programadas, limpeza e outros serviços, além de realizar pequenos reparos em produtos dentro de uma área de atuação definida. Inspeciona os produtos para verificar seu correto funcionamento, soluciona problemas identificados e/ou encaminha as demandas para níveis superiores, conforme os procedimentos estabelecidos. Agenda serviços, preenche toda a documentação necessária e interage com os clientes para garantir a satisfação com a prestação do serviço e a compreensão sobre o funcionamento do produto.

Para se aplicar na vaga você precisa ter:

Formação técnica concluída (obrigatório) em Eletrônica/Eletrotécnica ou áreas correlatas.
Mínimo de experiências relevantes como técnico em serviços de campo.
Boas habilidades de comunicação escrita e verbal.
CNH - Carteira de habilitação e histórico de condução que atendam aos requisitos da frota da DN.
CFT Ativo (Obrigatório). (Registro ativo no CFT Carteira de Identidade Profissional)
Residir em Barreiras (Bahia).

Adquire familiaridade com as práticas e procedimentos de um Técnico de Serviços de Campo.
Com orientação e/ou em conjunto com técnicos mais experientes, realiza algumas ou todas as seguintes atividades: Tratamento de Incidentes: Utiliza ferramentas de diagnóstico para solucionar problemas por meio de análise detalhada de falhas de hardware e software.
Realiza reparos de hardware em nível de componente.
Limpa e ajusta componentes mecânicos.
Configura e instala softwares aplicáveis.
Manutenção Preventiva: Realiza verificações de rotina de acordo com procedimentos documentados.
Repõe insumos conforme as instruções.
IMAC/R: Instala, move, adiciona, altera e remove produtos de hardware e software.
Treinamento de Clientes: Instrui e treina clientes sobre o uso e a operação de hardware e software instalados.
Participa de treinamentos regulares de hardware e software (práticos/no local de trabalho, em sala de aula e via web).
Participa da implementação de medidas para atingir os KPIs acordados.
Auxilia em projetos especiais, conforme designado.

About the Company

Diebold Nixdorf

Global financial and retail technology provider

Diebold Nixdorf provides financial and retail technology solutions, helping banks and retailers automate and digitize their operations. Its offerings include ATMs, point-of-sale systems, software, and related services for financial institutions and retailers. The company combines hardware (ATMs and POS terminals) with software platforms and ongoing services, including maintenance and support, to enable transactions, cash management, and customer experiences. Unlike some competitors, it differentiates itself through a strong focus on software and services, a global footprint, and deep relationships with leading banks and retailers, allowing for tailored, end-to-end solutions. The goal is to help customers modernize their checkouts and banking experiences, drive efficiency, and adapt to changing financial and retail environments through integrated technology and long-term service partnerships.

Company size: Not listed
Company stage: IPO
Headquarters: North Canton, OH
Founded: 1859

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