Software Development Engineer 2 - Agentic Workspaces Client

Description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

The mission of Agentic WorkSpaces is to enable AI agents to work the way people do. Across the industry agents are becoming digital workers. Like every team member they need identity, permissions, governance, and a trusted place to do their work. The Agentic WorkSpaces Client team builds the front door to that place: the client software people use to securely access and operate the desktop and web applications their businesses rely on and the software AI agents will use to do the same.

We build the client software that runs on customer endpoints across major operating systems and browsers and we own critical parts of the connection and user experience for Amazon WorkSpaces a highly scaled system that delivers remote desktops and streamed applications to millions of end users every day. We are evolving that same client experience to carry agentic workloads which require secure access, enterprise permissions, governance, observability, and human oversight. Learn more: https://aws.amazon.com/workspaces/ We are looking for a Software Development Engineer to design build and operate customer-facing capabilities across native and web clients advancing the client that enterprise agents will work through while supporting a system that millions of people depend on today. Industry consensus points to a growing share of cloud desktop workloads becoming agentic in the coming years. We build the client software those desktops are reached through which is exactly why the Agentic WorkSpaces Client team can lead that shift. Today most of the team's work is building and running the clients our users rely on; the agentic share of the roadmap grows from there. Your work includes secure session connectivity, client lifecycle, cross-platform architecture, user experience, performance, software updates, and operational telemetry and integrations supporting human and agentic workflows. You will own features from design through production collaborate with teams across AWS solve complex issues in customer-managed environments and maintain a high bar for security reliability and operational excellence.

Agentic WorkSpaces offers a combination most roles don't: the early build-out of agent infrastructure on the scale of a mature AWS service. You will not be starting from a blank page and you will not be maintaining a system in stasis. You will shape the evolution of Amazon WorkSpaces by extending a proven system rather than rewriting it. The problems span operating systems web technologies networking security and distributed services and your work will directly influence how people and AI agents securely interact with enterprise applications. We are passionate about our customers and love to solve their most critical problems. If you enjoy hard problems that span the client and the cloud and want to work with a talented inclusive team that prides itself on a great work environment join us.

About the team
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- 1+ years of software development engineer or related occupational experience
- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
- 1+ years of Object Oriented Design experience
- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
- Experience programming with at least one software programming language

Preferred Qualifications

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
- Experience leading large, fast-moving projects
- Experience handling ambiguous or undefined challenges through strong problem solving abilities
- Experience architecting, securing, and operating Amazon Web Services and client software

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.