Simplify Logo

Full-Time

Client Success Manager

Posted on 6/25/2024

Amaze Software

Amaze Software

51-200 employees

No-code mobile landing page builder

Consumer Software

Senior, Expert

London, UK

Category
Customer Experience
Customer Success
Customer Success & Support
Required Skills
Hubspot
Requirements
  • 5 years+ in a customer success role or related experience
  • Experience in eCommerce is preferable
  • Strong project management skills
  • Experience with a CRM system is required, Hubspot is preferable
  • Strong business acumen and experience providing strategic advice to customers
  • Exceptional ability to develop and maintain relationships with a wide range of personalities, levels, and role capacities
  • Detail-oriented and analytical
  • A clear passion for working in a customer-facing role within the Creator Economy
Responsibilities
  • Be the main relationship holder for day-to-day management of clients and their storefronts
  • Build long-term relationships with clients as their primary point of contact
  • Source and onboard new clients, manage the onboarding process
  • Work collaboratively with various teams to ensure a successful experience
  • Forecast and track key account metrics
  • Deliver regular business status updates and results
  • Maintain superior service levels, operational excellence, and strategic insight

Amaze Software, Inc. offers a no-code platform essential for creators, marketers, and designers focused on building engaging, mobile-friendly landing pages. By seamlessly integrating with major e-commerce platforms like Shopify and BigCommerce, the company supports the creation of dynamic, shoppable online experiences. This focus on facilitating accessible and effective digital commerce, combined with a culture of innovation and support for creative professionals, makes it an ideal workplace for forward-thinking tech enthusiasts and digital creators alike.

Company Stage

Series A

Total Funding

$43.6M

Headquarters

San Francisco, California

Founded

2011

Growth & Insights
Headcount

6 month growth

3%

1 year growth

2%

2 year growth

85%